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    Competition & Markets Authority launches cancellation investigation

    The Competition & Markets Authority is to launch an investigation into concerns over cancellation policies across the hospitality industry. With airlines and travel agents in some cases offering vouchers instead of the cash refunds consumers are legally entitled to, the body said it had seen increasing numbers of complaints related to the issue. Such vouchers […] More

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    Solombrino to head Global Business Travel Association

    The Global Business Travel Association has appointed Scott Solombrino to the role of chief executive. He is currently executive director and chief operating officer with the organisation. “We are thrilled to equip our operating leader with the proper tools to guide the industry out of the Covid-19 worldwide pandemic,” said Bhart Sarin, president of GBTA. […] More

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    TUI pushes holiday return into June

    TUI Group has cancelled all holidays before June 11th. At the same time, all Marella Cruises will be suspended until June 30th. TUI River Cruise, due to launch last month, will now commence on the November 26th. It is the latest extension from TUI Group in the midst of the coronavirus pandemic. Most recently, the […] More

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    ABTA requests furlough extension for agents

    ABTA has asked the chancellor to extend the salary support scheme offered by the government for the UK travel industry. The trade body argued the move would be in recognition that travel companies will emerge from the current crisis much slower than other sectors of the UK economy, though offered no evidence this was the […] More

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    UKHospitality urges government to speed up loan approvals

    UKHospitality has revealed the results of the first comprehensive survey of the hospitality sector during the Covid-19 pandemic. Businesses were asked about their experiences of accessing loans, insurance claims, the speed of grant payments and workforce issues. The results have highlighted flaws in the level of support provided to businesses during the crisis. Around half […] More

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    Mahlatini unveils Healthcare Hero competition

    Mahlatini has launched the #HealthCareHeroes competition that aims to recognise the tireless work of health practitioners across the globe and show a small token of our gratitude. The public is invited to nominate their healthcare hero to enjoy the trip of a lifetime, worth over £10,000/$13,000, to be enjoyed when the crisis is over. Renowned […] More

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    WTTC warns 100m tourism jobs could be on the line

    The tourism sector faces a staggering 100 million jobs losses due to the coronavirus pandemic, according to the World Travel & Tourism Council. The startling figure, based on research from WTTC, has increased by over 30 per cent in the last four weeks, indicating the sheer crisis affecting the sector. WTTC has alerted G20 tourism […] More