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    National Audit Office questions VisitBritain’s accounts

    The 2018-19 accounts of the British Tourist Authority (BTA), also known as VisitBritain and VisitEngland, have received a qualified opinion from the comptroller and auditor general of the National Audit Office, Gareth Davies. The regulator noted irregular procurement activities and payments of £1.115 million. This is the third consecutive year that irregular payments have been […] More

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    The Travel Corporation overhauls hygiene standards

    The Travel Corporation has announced a series of enhanced Covid-19 related protocols and hygiene standards. The new standards will cover offerings from brands including Trafalgar, Luxury Gold, Insight Vacations, Contiki and Costsaver once domestic and international travel resumes. Four Seasons and InterContinental Hotels Group have made similar commitments today. Executive and operations team members at […] More

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    Saint Lucia unveils plans to restart tourism sector

    The government of Saint Lucia has announced a phased approach to reopening the tourism sector in a responsible manner. The process will begin on June 4th. The strategy, which was unveiled by minister of tourism Dominic Fedee, protects nationals and visitors from the threat of Covid-19 through advance testing; daily screening and monitoring of staff […] More

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    Caren to lead Philadelphia Convention & Visitors Bureau

    The Philadelphia Convention & Visitors Bureau (PHLCVB) has appointed Gregg Caren to the position of president and chief executive officer. Caren most recently served as the executive vice president, sales and strategic business development for ASM Global (formerly SMG), operator of over 350 venues worldwide, headquartered in Conshohocken, Pennsylvania. He also served in various senior […] More

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    TrekAmerica to cancel trips up until end of August

    Adventure tour operators Exodus Travels, TrekAmerica and Grand American Adventures are extending the suspension of all their tours until August 31st. The decision comes as a result of the ongoing global impact of the coronavirus pandemic. In a move likely to prove controversial to some, customers will receive an ABTA bonded refund credit note, which […] More

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    TreadRight unveils latest Trade the Pledge recipients

    The TreadRight Foundation has launched a new ‘Tread the Pledge’ fund, awarding $10,000 in grants to community and sustainable tourism development projects around the world. The not-for-profit arm of the Travel Corporation sent a call to its travel directors in November asking them to nominate projects they were personally involved with in their communities. Members […] More

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    Tanzer again urges clarity on travel agent refunds

    ABTA chief executive Mark Tanzer has reiterated a call for the government to provide guidance on customer refunds in the wake of the coronavirus pandemic. Tanzer has previously urged customers to “support” travel agents, by taking vouchers or rebooking holidays instead of demanding cash refunds. While the law is clear holidaymakers are entitled to a […] More