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    Tanzer again urges clarity on travel agent refunds

    ABTA chief executive Mark Tanzer has reiterated a call for the government to provide guidance on customer refunds in the wake of the coronavirus pandemic. Tanzer has previously urged customers to “support” travel agents, by taking vouchers or rebooking holidays instead of demanding cash refunds. While the law is clear holidaymakers are entitled to a […] More

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    Red Sea Development Company signs Saudi social partnership

    The Red Sea Development Company has signed a memorandum of understanding with the ministry of human resources and social development in Saudi Arabia. In an effort towards enhancing local communities through corporate social responsibility programs the deal extends over a full calendar year and is renewable for the same period. The partnership was signed by […] More

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    TUI China relaunches domestic holidays

    TUI China has resumed business operations, offering domestic tours for holidaymakers in China. Three months after the subsidiary had to completely stop selling tours, the company is now offering mainly short trips to the mountains and Chinese beach resorts under the product name TUI Selection. The portfolio also includes programmes near major cities. This means […] More

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    Hundreds of companies make use of ATOL extension

    The UK Civil Aviation Authority has confirmed that of the 805 ATOLs that originally expired on March 31st, 704 have been granted. The announcement comes after it was confirmed the ATOL renewal would be extended until April 28th due to the unprecedented events arising from Covid-19. This decision was taken to enable ATOL holders to […] More

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    Bartlett coins term ‘Generation-C’ for post-pandemic traveller

    Jamaican tourism minister, Edmund Bartlett, has branded future travellers ‘Generation-C’ amid the ongoing Covid-19 pandemic. He did so earlier during the annual general meeting of the UK chapter of the Caribbean Tourism Organisation. During the event, the minister spoke at length about the advent of a new type of post-pandemic traveller. The term Generation-C will […] More

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    UKHospitality reveals cliff edge impact of lockdown on trade

    The UK hospitality sector saw sales decline 21.3 per cent in the first quarter of 2020, as the country and the industry moved into Covid-19 lockdown. That is according to figures from the newly launched UKHospitality quarterly tracker. Combining data from all sub-segments of hospitality, the figures reveal the cliff edge impact of the government-imposed […] More