Organisations & Operators,

Embraer delivered a total of 47 jets in the second quarter of 2023, of which 17 were commercial aircraft and 30 were executive jets (19 light jets and 11 midsize jets).During the year, the company delivered a total of 62 aircraft (24 commercial and 38 executive). The second quarter deliveries were 47% higher than in the same period from 2022. In the first half of 2023, the volume has increased 35% compared to 2022, when 46 jets have been delivered. Compared to the second quarter of 2022, deliveries volume increased by 55% in Commercial Aviation and 43% in Executive Jets. The firm order backlog ended the period at US$ 17.3 billion.
In Commercial Aviation, American Airlines signed a firm order with Embraer for seven new E175s. The aircraft will be operated by the subsidiary Envoy Air. With deliveries to begin 4Q23, Envoy’s fleet of E-Jets will grow to over 141 aircraft by the end of 2024.
Embraer also received a firm order from Binter for six E195-E2s, which will bring Binter’s E2 fleet to 16 jets when deliveries are completed. This order will be included in Embraer’s backlog once all contractual contingencies are cleared.
Malaysia’s SKS Airways closed an agreement to add ten E195-E2 jets to its fleet. In addition, SKS joined the Pool Program to support aircraft to be operated in Southeast Asia. Scoot, a low-cost subsidiary of Singapore Airlines, is also adding nine E190-E2s to its portfolio. And Royal Jordanian Airlines reached an agreement to introduce eight E190-E2 and E195-E2 jets into its operations, with deliveries starting in the 4Q23. All three agreements involved contracts with the leasing company Azorra.
Four E175s began to operate with Star Air, an Indian airline that already operates E-Jets. Star Air has also extended its Pool Program contract to include the E175s in its fleet.ADVERTISEMENTIn addition to Star Air and SKS Airways, Embraer Services & Support signed Pool Program contract extensions with Rex Group (Australia) and Amelia (France). Another highlight of the quarter for the business unit was the announcement of 20 E-Jets P2F for the Lanzhou Group. This is the first Embraer P2F agreement in China.
In Executive Aviation, NetJets signed a contract with Embraer for the acquisition of up to 250 Praetor 500 jet options. The deal is valued at more than US$ 5 billion, and deliveries are expected to begin in 2025.
For Embraer Defense & Security, a Memorandum of Understanding was signed with Saab to position the C-390 Millennium as the preferred solution for the tactical air transport requirements of the Swedish Air Force and in the search for opportunities for potential Gripen customers in Latin America.

Older
Marlowe Joseph Lawenko Promoted to Executive Chef at Sensei Lanai, A Four Seasons Resort

Newer
€49 Regional Rail Pass Now Available to All Passengers in Portugal More

Heathrow has kickstarted a ground-breaking new trial, exploring the viability of lower carbon concrete, which cuts emissions by 50% compared to a conventional concrete. The initiative followed Heathrow’s sponsorship of a PhD candidate at the University of Surrey who undertook three years of lab work to reach this point. The trial has been designed to test the concrete’s durability and longevity in a true to life airport setting and is one of the first of its kind at any airport in the world.
As part of Heathrow’s holistic sustainability strategy – Heathrow 2.0 – the airport is committed to reducing on the ground emissions as well as those in the air. With at least 6% of global carbon emissions each year linked to concrete production, Ecocem and Cemex’s innovative concrete solution has the potential to radically reduce the carbon output of infrastructure projects at the airport. The aim is for the trial’s findings to be used to set out a blueprint that other airports, keen to reduce carbon from all facets of their operation, can follow. This trial is the first of a number being planned that will test and trial other low carbon concrete materials on the market. It is intended that the outcomes of these trials can be used to reduce embedded carbon in a number of projects being delivered by Ferrovial Construction and Dyer & Butler at Heathrow.
The project, led by Jacobs and implemented by Cemex and Ecocem will see four different applications trialled in a pouring site located close to the control tower. These will replicate use in a range of typical airport infrastructure applications, including airfield pavements, encompassing runways and taxiways as well as reinforced pit cover slabs and other ancillary concrete types. With aircraft taking off and landing close to every 45 seconds at Heathrow, it is critical the concrete undergoes rigorous testing to ensure its strength and durability can withstand the pressures of the one of the world’s busiest airports.
Nigel Milton, Chief of Staff and Carbon at Heathrow said: “Heathrow is once again serving as a testbed for ground-breaking technologies, demonstrating global leadership with regards to sustainable travel. We’re committed to cutting carbon emissions on the ground as well as in the air and we’re delighted to be hosting one of the first airport trials in the world to test lower carbon alternatives. I hope that this trial will help radically transform the built environment at Heathrow in the years to come.”
Richard Moore, Europe Aviation Engineering Lead at Jacobs said: “Jacobs are delighted to have been the technical consultant on the Low Carbon Concrete initiative at Heathrow since its inception in 2018. Today’s trial is an exciting milestone in the development of lower carbon infrastructure solutions at the airport. It is the culmination of four years of research and planning towards these initial trials which will form the foundation of further work exploring other lower carbon products and materials. Testing the materials in a range of airport infrastructure applications, not just runway and taxiway pavements, allows us to maximise the opportunity to reduce embedded carbon in a wide variety of concrete types. Building on the success of today, we look forward to upscaling to usage in airfield projects being delivered by Ferrovial Construction, Dyer & Butler and other major programme partners across the airport.”ADVERTISEMENTMark Hill, UK National Sales Manager, Ecocem said: “Our technical solutions have long helped large scale infrastructure projects to reduce carbon emissions across Europe. Having the opportunity to partner with Heathrow airport on a project with huge potential in the UK and for the aviation sector is a testament to the innovation of our products and team. We look forward to working with Heathrow and our other partners to begin this trial.”
Richard Kershaw, Technical Manager at Cemex said: “Cemex is renowned across the construction industry for its commitment to providing customers with more sustainable concrete solutions. We were the first supplier in the UK to launch a net-zero concrete product, making us ideally situated to support Heathrow with their lower carbon concrete trial. We hope this trial will prove successful and demonstrate to the aviation sector the opportunities available to cut emissions during their development projects.”
Simon Wright, Regional Manager at Dyer & Butler, said: “As a trusted partner to Heathrow, we’re proud to be collaborating on this project to pioneer carbon reduction in the aviation industry. Our technical delivery team is excited to be involved in delivering this emerging technology. Dyer & Butler is committed to helping Heathrow work towards its net-zero targets on this, and future innovations.”
Juan Pablo Perez, UK Airports & Civils Director, Ferrovial Construction said: “Our strategy at Ferrovial Construction is to deliver low carbon concrete solutions across our different projects worldwide. As part of our UK project portfolio, we are actively working with Heathrow, Jacobs and Cemex to achieve a low CO2e concrete mix. During the previous Heathrow framework (Q6), we achieved a reduction on carbon emissions in PQ mixes. We have taken that progress and development and are driving further reduction at H7 by exploring and trialling new technologies. As the first company at Heathrow to gain PAS2080 certification for Carbon Management, we have been able to deliver projects with the lowest Pavement Quality Concrete CO2e compliant with the high standard specification at the airport. We are excited to continue working with Heathrow, Jacobs and Cemex to drive the sustainable concrete development agenda in full support of Heathrow 2.0.”

Older
SAUDIA GROUP BIDS FAREWELL TO THE LAST GROUP OF PILGRIMS AND CONCLUDES HAJJ SEASON 2023 OPERATIONS

Newer
IHG Hotels & Resorts Thailand Emphasizes Allyship, Psychological Safety, and Authenticity More

Unique hideaways welcome five new luxury, independent glampsites across the UK, into their one-of-a-kind collection. From a dog-friendly clifftop cabin in Devon to a shepherd’s hut in a walled garden on the edge of the Peak District, in the past month, Unique hideaways have welcomed a whole array of dream-worthy places to stay to their bespoke collection.
The Nest- Devon
Say hello to paradise. Perched atop a cliff and nestled amongst lush green trees, this heavenly cabin with dazzling sea views is sure to light a sense of adventure within you. The interiors are lavish, the view is awe-inspiring and the location is quite simply out of this world. Welcoming dogs, this hidden haven is perfect for a weekend escape to the seaside, while offering complete privacy and a sense of serenity from the bustling world outside.Secret Garden Escape- Staffordshire

Perched within a beautiful walled garden, this majestic hut has a magical wood-fired hot tub and delicious pizza oven. Just a stone’s throw from the dramatic landscape of the Peak District National Park, this pocket of paradise is perfect for adventure dreamers, seeking a retreat off the well-worn path.ADVERTISEMENTLazydays Hideaway- Isle of Wight
How does island life sound to you? This gorgeous family-sized yurt is idyllic for a getaway with the ones you love most. The sea view is sparkling, the interiors are sumptuous and the outdoor bathtub offers a little bit of luxury for your stay in nature. It’s time for an adventure with all the family and we’ve found the perfect hideaway for doing just that…
Vista Paris- Cornwall
Cosy interiors, spellbinding views and dream-worthy moments exist at our upcycled, handcrafted haven in the Cornish countryside. From the bubbling hot tub to the central location for exploring the very best that Cornwall has to offer, this stunning hideaway makes for the perfect last-minute getaway to this special corner of the UK.

Matilda- Sussex
This cute cabin offers you a dose of escapism. With folklore tales, a vibrant colour palette and rustic features, this quirky glamping abode is just the spot to call home for a little while. Nestled in the blissful East Sussex countryside, there’s so much to explore nearby that you’ll be wishing to return time and time again.

Older
Redefining the Luxury Holiday – Simple Pleasures Result in a 5-Star Feeling

Newer
Climbing Adventure Awaits at Munich Airport Center: High-Rope Course Returns for Summer Fun More

The first half of 2023 has been a strong period for Budapest Airport in all respects: the series of developments worth more than 100 billion HUF over the past 4.5 years and the outstanding quality of the airport ecosystem have been confirmed by numerous awards based on passenger feedback and the assessment of the airport industry.
Budapest Airport’s PR activities, airline marketing and annual partner event have also received accolades and an international rating certified the safety of the airport. Meanwhile, passenger traffic continues to grow, with the annual number of passengers likely to exceed initial expectations.
Budapest Airport’s results in the first half of the year: rising passenger numbers and numerous awards
In 2023, June was the fourth month in a row in which airport traffic exceeded one million passengers, and between January and June the airport handled a total of 6,683,524 passengers, which is 26.6 percent more than the same period of 2022 and more than the whole of 2021. As a result, total passenger numbers for the year to date are now only 9.4% below the record year of 2019, exceeding previous expectations. After a temporary global slowdown at the beginning of the year, cargo started to grow again in the spring, and cargo volumes handled at Budapest Airport in the first half of the year was 91 452 tons, which means that the annual target of 200 000 tons seems to be within reach in the near future.
At the same time, thanks to a series of developments worth 100 billion HUF over the past few years, Budapest Airport and the entire airport community received numerous awards in the first half of this year. In addition to the awards for outstanding service and passenger experience, the airline marketing activities of the airline development team, which is the driving force behind passenger growth, and a major PR campaign that strengthened the company’s reputation were recognized, while the event industry honored Budapest Airport’s Annual Awards Gala with several awards.You may also be interested in:  IHG® Hotels & Resorts announces signing of Hotel Indigo Resort in Durrat Al Arus, JeddahThe best airport in Europe and the regionADVERTISEMENTFerenc Liszt International Airport and Budapest Airport have received an important, unprecedented recognition at the beginning of March. Airports Council International (ACI) has named Budapest Airport as the winner of the Best Airport of 15 to 25 Million Passengers in Europe Award. The ACI survey examines the quality of service at nearly 400 international airports based on 30 performance indicators and asks passengers, the most important target group for developments about their journey in person. The results provide a complex picture of the experience of arriving and departing passengers, from the moment they enter the airport, through their time spent there, to boarding.
The next award was granted to Budapest Airport in mid-March, which also marked a jubilee for the airport community: Budapest Airport was named “Best Airport in Eastern Europe” by Skytrax for the tenth time in a row. The award is also based on passenger feedback: the World Airport Survey questionnaire is completed by people of more than 100 different nationalities over the eight-month survey period. Similar to the ACI survey, respondents rate the travel experience and airport services.
After the passengers, auditors from the international aviation research organization Skytrax also examined the airport’s services and processes, and the organization upgraded the airport’s rating to four stars as a result of the three-day audit. Similar to hotel rankings, the independent experts rated Budapest Airport between 1 and 5 stars, but the process was tailored to airports: the rating analyzes all the areas that passengers may encounter, based on more than 500 performance indicators. This means that, following a number of prestigious awards this year, Hungary’s gateway is now in a similar league to airports such as London Heathrow, Amsterdam Schiphol, Barcelona and Vienna Airports, in terms of passenger experience.
In addition, the company’s cargo activities continue to be recognized by the industry: after winning the “Cargo Airport of the Year” award at the Air Cargo News Awards last year, Budapest Airport was again a finalist this year, alongside such prestigious competitors as Seoul, Hong Kong, Singapore and Liège.
Safe airport
In April, Ferenc Liszt International Airport became the first airport on the continent to receive the international WELL Health-Safety Rating, which confirms that professionals are taking all necessary steps to ensure the safety and health of passengers and staff. During the certification process, independent experts examined five focus areas in passenger terminals: cleanliness, emergency preparedness, health, air and water quality, and stakeholder engagement.
Outstanding campaign activity and high quality events
Budapest Airport’s traditional Annual Awards Gala is usually a big hit with the company’s partners. For the second time, the event won the UNICEO live communication solutions award in the category of B2B events with more than 150 participants, while the Hungarian Association of Event Organizers and Service Providers granted the Event Design of the Year Award to the event, organized jointly by Progressive Advertising Agency and Budapest Airport.
The joint production of Budapest Airport and MediaFactory, Fly into Work – Stars at the Airport, has won the industry’s biggest awards, the IPRA Gold Medal, also known as the international PR Oscars, the CMA content marketing award in the branded TV programs category and the Bronze Blade of the Golden Blade award in the PR solutions category. The entertaining and informative series was broadcast on TV2 at the beginning of this year, to showcase the colorful and varied jobs available at the airport and the complex, challenging and skilled tasks that can be found there. The show achieved outstanding ratings and attracted many applications for positions at the airport. Following the success of the award-winning first season, Budapest Airport and MediaFactory have started filming the second season, which will return to the screens in the fall with new stars and even more exciting challenges.
At the Routes Europe Marketing Awards in Lodz, Poland, Budapest Airport won the award for the best airline marketing in the category of airports with 4-20 million passengers. The jury was impressed not only by the company’s B2B marketing activities, but also by the growth in passenger numbers over the past year, with the airport’s passenger traffic again exceeding 12 million last year, i.e. 75% of the pre-pandemic level, despite the adverse economic climate. Last year, 13 routes were launched or resumed, and this year this number rises to 23. Thanks to outstanding marketing activities, a total of 121 destinations will be accessible from Ferenc Liszt International Airport in the summer season of 2023.
“I am proud of the airport community, as these awards are a testament to the work we do together, the dedication, energy and professionalism we put into running the airport every day. The recently received passenger satisfaction surveys show that passengers recognize the results of the continuous developments, and are happy to use the expanding services,” said Kam Jandu, chief executive officer of Budapest Airport. He also added: “We want to maintain this level of quality in the future, and keep our passengers satisfied by increasing the capacity in line with the growing number of passengers.”

Older
Prince Hotel in Hong Kong Reopens with Vibrant Renovations and Exciting Offers for Guests

Newer
Discover the Allure of Morocco with Wego More

Hamad International Airport (DOH) continues its impressive growth in passenger traffic as it records promising numbers in the first half of 2023. The award-winning airport has witnessed an influx of travelers flying to and from Doha with a recorded 33.5% increase in passenger traffic and 18.1% increase in aircraft movements from the same period last year.
The airport saw a total of 20,775,087 passengers during the first half of 2023 – moving 10,315,695 passengers in the first quarter of the year and a further 10,459,392 in the second quarter. Aircraft movements during the first half of 2023 also increased compared to last year, with a total of 116,296 arriving and departing from the airport – 56,417 in the first quarter of 2023 and 59,879 in the second quarter.
During the first half of 2023, Hamad International Airport handled 1,121,382 tonnes of cargo and moved 17,596,776 bags, including 11,376,483 transfer bags through its facility.
The second quarter of 2023 saw the airport manage a 24% increase in passenger traffic from the same period last year, with 3,281,773 passengers in April, 3,440,047 in May and 3,737,572 in June. Aircraft movements also saw a steady increase, with 18,762 in April, 20,226 in May and 20,891 in June. In terms of total destinations during the second quarter of this year, the airport saw a total of 194 scheduled passenger and cargo destinations.
Hamad International Airport’s commitment to investing in the latest technologies has allowed it to implement the advanced screening technology to reduce processing time and enhance security within the facility. The adoption of the latest screening equipment allows transferring passengers to keep their electronic devices, along with liquid containers in their hand luggage. During the second quarter of the current year, the average processing time for transferring passengers at security check points was 28 seconds per passengers.ADVERTISEMENTCommenting on a promising performance from the airport, Hamad International Airport’s Chief Operating Officer, Engr. Badr Mohammad Al Meer, said: “We are pleased to witness a surge in passenger traffic during the first half of this year. Our unwavering focus on enhancing our operations and investing in growth strategies has allowed us to augment our airport infrastructure and expand our product offerings. With these advancements, we aim to fortify our competitive position in the aviation industry and continue to exceed expectations.”
Over the past year, Hamad International Airport has expanded its facilities, introduced new leisure offerings and adopted cutting edge technologies. Home to the recently opened Louis Vuitton Lounge, the first of its kind at an airport and offering a wide range of bespoke retail and dining options, the airport is committed to provide an exceptional travel experience to all its passengers. Furthermore, the ORCHARD, a tropical garden situated in the north portion of the airport and designed to invoke feelings of wellbeing and tranquility continues to inspire awe among travellers.
Looking towards the future, phase B of the airport expansion is currently underway and once completed will increase the airport’s capacity to more than 70 million passengers annually. The expansion will ensure that Hamad International Airport retains its position as an industry leader, as passenger numbers in the Middle East are expected to double by 2040, according to the recently disclosed figures by IATA.
As the gateway to the State of Qatar and the Middle East, the airport continues to solidify its position as the airport of choice among global travellers.

Older
Now Open! Amari Raaya Maldives

Newer
Prince Hotel in Hong Kong Reopens with Vibrant Renovations and Exciting Offers for Guests More

Swissport appoints new leaders for the US and Canada. Nelson Camacho becomes CEO for the region. He will be driving Swissport’s development in one of its largest, most important markets. Stacey Brown starts as regional Chief People Officer.
Nelson Camacho, formerly the company’s Chief Operating Officer for Swissport in the US and Canada, has assumed the role of CEO for the region at the start of July. He took over from Frank Mena, who has retired after a 45-year career in the aviation industry, with 32 years dedicated to Swissport and its predecessor in the US.
Camacho will be driving the company’s development in one of Swissport’s largest and most important markets worldwide. Across the US and Canada, Swissport’s aviation services are relied upon by over 300 airlines on a daily basis at more than 80 airports. In addition to its core business of passenger services and ramp handling, the company also provides aviation fueling, lounge hospitality and executive aviation services in the US and Canada.
“Our potential in the US and Canada is huge and we have been gearing up to grow our business – especially in the domestic arena where Swissport is not quite as well known yet,” says Warwick Brady, President & CEO of Swissport International AG. “We want to anchor our brand as the preferred partners for airlines – from network to no-frills carriers in the US and Canada. I am pleased Nelson has taken over the lead on this exciting journey.”
“I was honored to accept the role of CEO for the US and Canada,” says Nelson Camacho. Working closely with Stacey, our new Chief People Officer, and the rest of our regional executive team, we will accelerate Swissport’s growth and success, driven by collaboration, innovation and relentless focus on customer satisfaction.”ADVERTISEMENTCamacho joined Swissport as COO for the US and Canada in March 2023. Prior to joining, he was COO at GAT Airline Ground Support for the company’s US operations, overseeing safety, culture, compliance, administrative, and operational functions. Prior to GAT, Nelson served as VP Airports, C.E. and Customer-Facing Technologies at Copa Airlines. He has also held management positions at CAE Inc., US Airways, and the United States Air Force. Nelson holds an Executive MBA from Southern Methodist University Cox School of Business in Dallas, Texas, and a Bachelor of Science in Professional Studies from Drexel University in Philadelphia, Pennsylvania.
STACEY BROWN NEW CHIEF PEOPLE OFFICER US & CANADA
Effective 31 July 2023, Stacey Brown was appointed Chief People Officer for the US and Canada, reporting to Nelson Camacho. Stacey is an experienced HR executive with a proven track record of employee development and retention. She began her career in labor and employment litigation before moving on to various in-house counsel and HR positions with the International Brotherhood of Teamsters, the Albertson’s Companies, and Walgreens. Stacey has served as Chief HR Officer for DB Schenker in the Americas, a global logistics and supply chain provider. Most recently, she held the position of Chief HR Officer at First Hospitality.

Older
Experience the Magic of Christmas at Gaylord Hotels

Newer
Aer Lingus Records Strong H1 2023 Performance, Focusing on Recovery and Future Investment More

Great service and resilient demand drive a strong start to 2023 – Our teams welcomed 37 million passengers in the first half, which included some of the busiest days on record.We are giving great passenger service, with almost all passengers waiting less than five minutes at security as the summer peak gets underway. Overall passenger numbers still remain consistently below pre-pandemic levels, and the cost of living crisis is a material headwind for second-half demand. We have also now agreed on a fair two-year pay deal for all frontline colleagues.
Connecting all of Britain to global growth – Passengers can choose from over 225 destinations this summer as airlines add more routes and frequencies to their Heathrow networks. Loganair has taken advantage of our lower domestic charges to increase routes, and 12 UK airports are now connected to the UK’s hub airport. Heathrow remains the best gateway in Europe for flights to the US, with 248 daily flights to 31 US destinations, and is currently better connected to India and China than European hub competitors. British Airways has launched a new route to Cincinnati, JetBlue added another service to New York, and LATAM has been allocated slots to begin a new non-stop connection to Lima, Peru.
Investing in passenger service to maintain Britain’s hub – While we await the outcome of the CMA appeal, we are preparing to kick off the next phase of our investment in Heathrow to improve service. Plans for up to £3.7 billion of passenger improvements will include the replacement of the Terminal 2 baggage system and streamlining security in all terminals.
Losses halved to £139 million – Adjusted losses before tax narrowed to £139 million in the first half, but we remain lossmaking due to the CAA setting too low a revenue allowance in the H7 regulatory settlement to generate enough cashflow, and this has been appealed. Our balance sheet is strong, with gearing well below pre-pandemic levels and £4bn of liquidity, sufficient to cover all of our commitments for at least the next 24 months. We are not forecasting any dividends in 2023.
We continue to lead the industry in reducing the use of fossil fuels – We are the first airport in the world to issue a sustainability-linked bond which includes ambitious targets for reducing carbon emissions from aircraft as well as on the ground. We look forward to Virgin Atlantic’s flight from Heathrow to JFK later this year, powered entirely by Sustainable Aviation Fuel. We urge policymakers to create a domestic sustainable aviation fuels industry which will create new green jobs, reduce costs for UK consumers and help achieve net zero targets.ADVERTISEMENTNew CEO appointed– John Holland-Kaye will step down as CEO in October after nine years, during which time he has transformed customer service at Heathrow, built a strong and diverse team, secured parliamentary support for expansion and established Heathrow as a leader in sustainability. Thomas Woldbye, the current boss of Copenhagen Airport, will take over from John, bringing fantastic experience from turning it into the hub of choice for passengers in Northern Europe.
Heathrow CEO John Holland-Kaye said:
“The summer getaway has got off to a great start, thanks to planning and close collaboration with airlines and their ground handlers. I am immensely proud of what we have achieved as a team in the last nine years, transforming Heathrow into a world-class airport that Britain can be proud of. Heathrow is now a leader in sustainability, with a diverse culture that reflects our local community and can attract the best talent from around the world.”

Older
SkyTeam Introduces Carry-on Calculator for Seamless Hand Baggage Compliance Across Member Airlines

Newer
Experience the Magic of Christmas at Gaylord Hotels More

Dubai International (DXB) has received an accreditation from the Airports Council International (ACI) under its Accessibility Enhancement Accreditation Programme.
This is a first-of-its-kind initiative that recognises global airports’ commitment to accessible travel operations.
The certification acknowledges DXB’s ongoing prioritisation of a safe and inclusive airport experience for passengers with both physical and hidden disabilities. This aligns with the 2019 ACI World General Assembly Resolution and United Nations’ Convention on the Rights of Persons, which stipulates that all persons with all types of disabilities must enjoy all human rights and fundamental freedoms.
Through the launch of a phased, two-year plan that addresses and elevates the travel experience for People of Determination (POD), DXB has successfully proven its ability to provide an accessible and inclusive airport experience for passengers, airport workers, visitors and the elderly. This includes launching a travel planner for pre-travel preparation, designing an Autism Friendly Route, and implementing a large-scale training programme.
Under the banner of ‘We all meet the world differently’, DXB’s innovative POD initiative contributes to Dubai’s vision of becoming the world’s leading disability-friendly city and drives regional and international awareness of travellers with physical and hidden disabilities.ADVERTISEMENTMajed Al Joker, chief operating officer, said: “Dubai Airports remains committed to creating an inclusive airport experience and we’re working with stakeholders to ensure we continue to develop services and facilities that travellers with disabilities require to make their travel to Dubai comfortable. Our goal is to see the needs of POD met at every touchpoint of the journey – especially those with hidden disabilities such as autism, chronic fatigue, and pain. This prestigious ACI accreditation is a testament to our success so far and reaffirms our efforts as we continue to prioritise POD rights as an inseparable part of our guest experience.
“DXB is leading the way to make travel more inclusive by introducing thoughtfully designed infrastructure, such as a prioritised route through check-in, passport control, and security. These services and facilities are available to all POD with hidden disabilities as part of the sunflower lanyard scheme. We will continue to drive the common goal of Dubai and its leadership for an inclusive community that is free from barriers and empowers POD” he added.

Older
Roberto’s Amman Celebrates a Year of Culinary Excellence and Trademark Hospitality

Newer
UNWTO MEMBERS MEET TO RETHINK AGENDA FOR AFRICAN TOURISM More