Subterms
The Competition & Markets Authority (CMA) has widened an investigation into unfair refund policies to include package holidays. The government body last month said it would examine concerns over cancellation policies across the hospitality industry. With airlines and travel agents in some cases offering vouchers instead of the cash refunds consumers are legally entitled to, […] More
Richard Branson is reportedly to sell a stake in Virgin Galactic to raise $500 million to prop up his other businesses. He currently owns 55 per cent of the venture, and is thus likely to lose his controlling interest. The colourful tycoon has come into criticism in the UK for seeking government support instead of […] More
The UK Civil Aviation Authority has toughened its line on airline refunds as questions continue to grow. The aviation watchdog warned airlines they are legally required to provide refunds to customers who had their flights cancelled because of the coronavirus. Last week the Competition & Markets Authority launched an investigation into refunds across the economy […] More
Stephen Hillier has been selected as the next chairman of the UK Civil Aviation Authority. The former head of the Royal Air Force is the preferred candidate of transport secretary Grant Shapps. He will hope to balance airlines’ immediate needs resulting from reduced passenger demand in the wake of the coronavirus pandemic, with consumer issues […] More
Following a piecemeal introduction around the world, the International Air Transport Association has said it supports the wearing of face coverings for passengers and masks for crew while on board aircraft. The body said the move was a critical part of a layered approach to biosecurity to be implemented temporarily when people return to traveling […] More
The International Air Transport Association has announced Sebastian Mikosz will join the organisation as senior vice president for member and external relations. The appointment will take effect on June 1st. Most recently, Mikosz was group managing director and chief executive of Kenya Airways (2017-2019), during which time he served on the IATA board of governors. […] More
All operations at the airline and tour operator are currently suspended for an indeterminate period of time, though holidays from June 17th remain on sale. More
The International Air Transport Association has released an updated analysis showing that the Covid-19 crisis will see airline passenger revenues drop by $314 billion in 2020. The figure represents a 55 per cent decline compared to 2019. On March 24th IATA estimated $252 billion in lost revenues (a fall of 44 per cent against last […] More
