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      Phocuswright 2023: Tech start-ups come under spotlight with Innovation: Launch

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      As the Phocuswright Conference kicks off this week, Phocuswright has revealed which companies are about to unveil their ground-breaking tech innovations at its Innovation: Launch competition.
      Innovation: Launch, which will take place at the Phocuswright Conference in Fort Lauderdale on November 14th, highlights new concepts, technologies and business models entering the scene. 
      This year’s conference, themed ‘You, Me & the Machine,’ will explore the massive possibilities for AI in the travel space – so many of this year’s innovations are expected to focus on this.
      At Innovation: Launch, companies ready to unveil new, breakthrough and market-changing innovation will present it live onstage to more than 1,300 attendees. 
      At this year’s competition, VisaHQ, TourReview, Mobi, BabyQuip, Justt, Ramp, Weeva, Terrapay, rePUSHTI by Qtech Software, Connexpay and TripFusion by Vacayou are expected to unveil new innovations.
      “Phocuswright is thrilled to bring another amazing group of companies to our Launch stage that are shaping the future of travel,” said Mike Coletta, manager, research and innovation, Phocuswright. 
      “From improving sustainability efforts and customer satisfaction, to reducing fraud and operational inefficiencies, to streamlining payment and distribution infrastructure, this group is directly addressing many of today’s industry pain points.”
      This year’s Innovators will compete to win one of two awards – the Travel Innovation Award, which will be decided by an expert panel, and the People’s Choice Award, which will be decided by audience voting.ADVERTISEMENT“Each year, attendees are eager to see the latest innovations and the most forward-thinking companies in the industry,” said Eugene Ko, director, marketing and communications, Phocuswright. 
      “At Phocuswright, we make it our mission to not only showcase these companies, but to also make them available for the audience to network with. 
      “This type of connection helps solve industry problems, create new partnerships and move the industry forward, together.”
      Innovation: Launch is Phocuswright’s platform for companies of any age that are changing the travel landscape. 
      Launch provides companies that are ready to unveil a ground-breaking innovation with a spot in the limelight and a chance to wow the travel industry’s most savvy and engaged audience during the Phocuswright Conference.
      More Information
      More details about the Phocuswright Conference’s Innovation initiatives – Innovation: Launch, Hot 25 Travel Start-ups and the Start-up Program – can be found here.

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      Phocuswright 2023: Phocuswright warns PMS must be redefined to survive new era of travel

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      Phocuswright, the leading global travel industry research authority and producer of the annual Phocuswright Conference, has urged the hospitality industry to rethink the traditional property management systems (PMS).
      Hoteliers are urged to adopt AI to harness real-time data and transform hotel operations.
      The Phocuswright Conference, which takes place in Fort Lauderdale from November 13-16, is themed ‘You, Me & the Machine,’ will explore the massive possibilities for AI in the travel space. 
      One major focus area at the event is hospitality. 
      Entrepreneur Richard Valtr will take one of the main sessions on the Centre Stage to talk about how artificial intelligence is redefining the hotel PMS.
      “The post-pandemic travel industry is on the cusp of unprecedented change due to rapidly advancing AI, meaning the hotel industry faces new challenges and opportunities,” said Gene Ko, director of marketing and communications at Phocuswright.  ADVERTISEMENT“Hotel operators today have unparalleled access to real-time and forecast data. 
      “However, they need the ability to translate it into actionable insights that can be applied to everyday operations. 
      “The traditional PMS – which is used to informing operating decisions based on historic data – is no longer fit for the challenge. 
      “It must be redefined to enable hotels to survive and thrive in this new era of travel.”
      Attendees at The Phocuswright Conference will hear about Valtr’s start-up Mews, a technology company that is using artificial intelligence to rethink hotels’ physical spaces, services and guest experiences. 
      Its future-focused PMS is now powering more than 3,500 of the world’s best hospitality brands.
      “The PMS needs to bring operational, labour and revenue data together,” continued Ko. 
      “When every aspect of the system is connected, leadership can look at the operation holistically, they can respond to the precise situations that unfold each day – and a new kind of decision making can happen.”
      The Phocuswright Conference
      The Phocuswright Conference ignites solutions and collaboration whenever cutting-edge innovation demands a rethink of our products, services and processes. 
      For more information, click here.
      Chris O’Toole

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      Phocuswright 2023: Phocuswright predicts $1.4 trillion in travel bookings for 2023

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      Phocuswright research projects $1.4 trillion in global travel gross bookings in 2023, just four per cent below 2019 levels.
      The United States travel market grew to $422 billion in 2022, becoming the first major travel market globally to surpass its 2019 size.
      In Europe, travel is well on its way to recovery and normalization in 2023, as Europeans broadly remain eager to travel and continue to prioritize spending on leisure trips, even while facing some economic challenges and shifting their travel shopping and booking activities.ADVERTISEMENTIn APAC, pent-up demand swept in a travel spike.
      In China, a dynamic domestic market and a reviving outbound sector will propel total gross bookings of $185 billion in 2024.
      Latin America’s travel market experienced a second year of strong double-digit growth in 2022, as gross bookings climbed 37 per cent.
      The Middle East travel region grew by 95 per cent year-over-year, partly supported by new players entering this still-developing market.
      Travel companies find themselves in an exceptional period, building a competitive edge through innovations in the next game-changing travel technologies.
      [embedded content]
      More Information
      The research was released ahead of the Phocuswright Conference, taking place this week in Fort Lauderdale, Florida.
      The event offers the brightest mix of attendees, speakers and partners, all of whom will work together toward for a better future for travel.
      Find out more on the official website.

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      World’s best ski brands 2023 announced by World Ski Awards

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      Ski Whizz! There’s snowfall in the Alps and 10% off ski flights too

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      There is ‘snow’ better time to take off to the slopes, as the first major snowfall of the season has hit the Alps, and Jet2.com is offering 10% off all ski flights for this winter too. 
      With eight ski destinations on sale this Winter 23/24 with the UK’s leading leisure airline from ten airports (Belfast International, Bristol, Birmingham, East Midlands, Edinburgh, Glasgow, Leeds Bradford, London Stansted, Manchester and Newcastle International), customers have plenty of choice when it comes to grabbing a piste of the action in the French, Swiss, Austrian and Italian Alps, as well as the Tyrolean Mountains and Pyrenees. 
      The winter sale also means customers can slope off to the snow for less this winter, as Jet2.com is offering 10% off all ski flights until March 2024. 
      Offering an array of services to eight top ski destinations – Chambery, Geneva, Grenoble, Salzburg, Innsbruck, Lyon, Barcelona (Andorra) and Turin, Jet2.com’s ski flights provide fantastic flexibility and great flight times, making them perfectly timed for customers looking to make the most of the fresh snowfall for a weekend, long weekend, or longer mid-week break. 
      There is ‘snow’ way skiers and snowboarders will want to miss out on this sale, and wide choice of ski destinations and flights, as the flakes sweep the mountains for a thrilling winter season. When booking ski flights with Jet2.com, customers can enjoy VIP customer service as well as 22kg ski carriage*, 22kg baggage* and 10kg free hand luggage.  ADVERTISEMENTSki destinations by base for Winter 23/24 are as follows:
      Belfast International – Salzburg Birmingham – Chambery, Geneva, Grenoble, Innsbruck, Salzburg, Barcelona (Andorra) and Turin Bristol – Chambery, Innsbruck and Geneva East Midlands – Geneva and Salzburg Edinburgh – Chambery, Geneva, Salzburg, Innsbruck and Turin Glasgow – Geneva Leeds Bradford – Chambery, Geneva, Barcelona (Andorra) and Salzburg London Stansted – Chambery, Geneva, Grenoble, Innsbruck and Salzburg Manchester – Chambery, Geneva, Grenoble, Innsbruck, Lyon, Salzburg, Barcelona (Andorra) and Turin Newcastle International – Geneva, Grenoble, and Salzburg Steve Heapy, CEO of Jet2.com and Jet2holidays, said: “As the Alps welcomes its first snowfall of the season, and we launch a winter sale on ski flights, there is no better time for skiers and snowboarders to take off to the slopes. Our fantastic ski programme for Winter 23/24 is on sale from across ten UK airports and gives customers access to some of the best ski resorts in the world. Offering fantastic choice, flexibility and flight times, skiers and snowboarders can hit the slopes for a weekend, a short break or for longer, whilst flying with our award-winning airline and benefitting from our VIP customer service. We know skiers and snowboarders will be clamouring to hit the slopes for less, and we are looking forward to another successful ski season this year.”

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      Disney Theme Parks Escaping Economic Aftermath

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      Disney executives express confidence in their theme parks segment and refute concerns about an economic deceleration.Amid ongoing discussions about economic challenges, bookings at Disney’s theme parks remain robust, as highlighted during a Wednesday earnings call.
      Walt Disney’s interim Chief Financial Officer, Kevin Lansberry, stated:
      “We’re not seeing anything in terms of an economic hangover. Domestically we feel good. Internationally we feel good.”
      Moreover, he added that the bookings at both Disneyland and Disney Cruise Line are still “very, very strong.”
      The financial performance of Disney Theme Parks and Experiences in the fourth quarter underscores this resilience, with revenue reaching $8.2 billion, marking a 13% increase from the previous year. Operating income surged to $1.8 billion, reflecting a substantial 31% rise.ADVERTISEMENTWithin the domestic division, operating income witnessed a 9% increase to $808 million in the quarter. This growth was attributed to positive developments at Disney Cruise Line and Disney Vacation Club. However, domestic parks and resorts faced challenges, grappling with elevated costs linked to the closure of Star Wars: Galactic Starcruiser and inflationary pressures.
      On the international front, operating income experienced an impressive surge, exceeding 100% to reach $441 million. This substantial increase was driven by the success of Shanghai Disney Resort and Hong Kong Disneyland. Both parks witnessed heightened guest spending, attributed to increased ticket prices and a rise in attendance.
      CEO Bob Iger emphasized the pivotal role of Disney Parks and Experience as one of the four key building opportunities essential to Walt Disney Corporation’s success. He underscored the company’s dedicated focus on “turbocharging growth in our parks and experiences business.”
      Throughout the fiscal year, Disney demonstrated its commitment to this growth by investing $5 billion in parks, resorts, and property developments. The strategic investments align with Disney’s proactive approach to enhancing and expanding its offerings within the thriving theme parks and experiences sector.

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      UNWTO CELEBRATES QATAR TOURISM AWARDS TO RECOGNIZE EXCELLENCE IN THE SECTOR

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      The inaugural Qatar Tourism Awards, developed in partnership with UNWTO, focused on three principal categories: Service Excellence, Cultural Experiences and Smart Solutions. At the awards ceremony, Qatar Tourism Awards also announced a surprise category, the Community Contribution Award, to recognise individual community members who have gone above and beyond to display hospitality and provide exemplary services to visitors.
      The winners were announced at a ceremony that took place at Raffles Doha, attended by Basmah Al-Mayman, Regional Director for the Middle East at UNTWO and His Excellency Saad Bin Ali Al Kharji, Chairman of Qatar Tourism. The winners reflected the broad and diverse nature of the tourism sector, including destinations, experiences, hotels and hospitality establishments. They also recognized those leading the way in building a more innovative and sustainable tourism, in line with UNWTO’s key priorities for the sector.
      The full list of all the winners can be found on the Qatar Tourism Awards website.  https://www.qatartourism.com/en/qatar-tourism-awards

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      TOURISM’S IMPORTANCE FOR GROWTH HIGHLIGHTED IN WORLD ECONOMIC OUTLOOK REPORT

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      TOURISM’S IMPORTANCE FOR GROWTH HIGHLIGHTED IN WORLD ECONOMIC OUTLOOK REPORT

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      According to the World Economic Outlook (WEO) Report, the global economy will grow an estimated 3.0% in 2023 and 2.9% in 2024. While this is higher than previous forecasts, it is nevertheless below the 3.5% rate of growth recorded in 2022, pointing to the continued impacts of the pandemic and Russia’s invasion of Ukraine, and from the cost-of-living crisis.
      Tourism key sector for growthThe WEO report analyses economic growth in every global region, connecting performance with key sectors, including tourism. Notably, those economies with “large travel and tourism sectors” show strong economic resilience and robust levels of economic activity. More specifically, countries where tourism represents a high percentage of GDP   have recorded faster recovery from the impacts of the pandemic in comparison to economies where tourism is not a significant sector.
      As the report Foreword notes: “Strong demand for services has supported service-oriented economies—including important tourism destinations such as France and Spain”.
      Looking AheadThe latest outlook from the IMF comes on the back of UNWTO’s most recent analysis of the prospects for tourism, at the global and regional levels. Pending the release of the November 2023 World Tourism Barometer, international tourism is on track to reach 80% to 95% of pre-pandemic levels in 2023. Prospects for September-December 2023 point to continued recovery, driven by the still pent-up demand and increased air connectivity particularly in Asia and the Pacific where recovery is still subdued.

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      Val Thorens in Les 3 Vallées Set to Open Early Due to Excellent Early Snow Fall With Passes Just €20

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      Val Thorens in Les 3 Vallées Set to Open Early Due to Excellent Early Snow Fall With Passes Just €20

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      The Association Les 3 Vallées announces today that, due to negative temperatures and significant early snowfall, Val Thorens will be open a week early with some select slopes skiable from November 18, 2023.These include the Funitel Péclet, the Cascade chairlift and all the magic carpets in the centre of the resort which will be available from 9 a.m. to 4:45 p.m.
      For this pre-opening week only – up to Saturday November 25, 2023 – skiers and snowboarders will be able to hit the slopes at a discounted rate of just €20 per day, with Val Thorens’ mountain operation staff working hard to prepare the entire ski area for full operation in time for the La Grande Première.  This is Val Thorens’ big annual launch event– held over the weekend of November 25 & 26, 2023 – where top ski, clothing and accessory brands create a tent village in Place de Caron so that enthusiastic skiers and snowboarders can register and then test out the latest equipment for an hour or two.
      Olivier Desaulty, the Association Les 3 Vallées’ executive director, explains, “Val Thorens is Europe’s highest ski resort at 2,300m and we’re super excited that they’re opening early, with passes at such a compelling rate.  Other resorts in Les 3 Vallées system have also had decent early snow. For example, 60 to 80 cm has fallen on Mont Saulire which links Courchevel to Méribel, so it’s looking like a very positive start for winter 2023/24.”
      To kick off the season, other key events are also being held in Val Thorens: the Ski Mountaineering World Cup (November 24 to 26) as well as the Skicross World Cup (December 5 to 8).
      For the specific opening and closing dates of all resorts – namely Courchevel, Méribel, Brides-les-Bains, Saint Martin de Belleville, Les Menuires and Orelle – click here .ADVERTISEMENTThe whole interconnected system is open from December 2, 2023 to April 21, 2024.
      For a simple way to book holidays, visit the Les 3 Vallées Travel agency at https://booking.les3vallees.com

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