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    Trip.com and Singapore Tourism Board strengthen collaboration

    Building on the three-year Memorandum of Understanding signed in November 2020, Trip.com Group and Singapore Tourism Board (STB) are deepening their collaboration across key markets including Thailand, South Korea and Hong Kong, while expanding their partnership to include new markets Vietnam, Philippines and Malaysia.
    Trip.com Group Chief Marketing Officer Sun Bo met STB’s Assistant Chief Executive for International Group Juliana Kua in Singapore last month, during which both discussed various topics, including enhancing the areas of collaboration under the three-year MOU signed in late 2020.
    The reopening of borders in the region in recent months has led to a strong growth in Singapore’s international arrivals – with 418,310 visitors in May, up from 295,100 in April. With pent-up demand being one of the main drivers of the travel recovery, Trip.com Group will deepen its collaboration with STB to promote Singapore to travellers from key markets through a series of initiatives, including marketing campaigns, public relations activities, KOLs’ reviews and promotions through Trip.com Group’s brands including Trip.com and Ctrip.
    Mr Sun Bo said: “The past two years have been challenging for the tourism industry across Asia, but we are deeply encouraged and appreciative of Singapore’s support for local tourism businesses. These include the launch of the SingapoRediscovers Vouchers campaign which Trip.com was part of, as well as the timely announcements relating to the reopening of borders such as the previous Vaccinated Travel Lane scheme and the current Vaccinated Travel Framework.
    “Trip.com Group is excited to deepen our strong relationship and collaboration with STB to further facilitate and promote travel to Singapore. This is a beautiful country which offers different unique experiences for various groups of tourists, and Trip.com Group will launch specific campaigns and initiatives in the coming months across the key markets where there exist a strong demand for travel. Based on the recent growths in visitors’ arrivals to Singapore, there is reason to be optimistic that inbound arrivals will rebound to pre-pandemic levels, and Trip.com Group is committed to supporting STB in every way possible.”ADVERTISEMENTMs Juliana Kua, Assistant Chief Executive (International Group) STB, said: “We have worked closely with Trip.com Group especially over the last two years during the pandemic to maintain Singapore’s mindshare amongst regional travellers. With the resumption of travel, we are delighted to deepen our partnership with Trip.com Group, which has a growing network of services, users and data. We will tap on these to showcase Singapore’s refreshed destination offerings, and encourage travellers to reimagine travel to Singapore as part of our SingapoReimagine global marketing campaign.”
    Strengthening Connections within Asia
    Leveraging Trip.com Group’s fast-growing global network as a leading international online travel services provider, and its ability to draw insights on traveller behaviour and needs from its large user base, both parties will work together on a series of marketing campaigns in several Southeast Asian markets, as well as South Korea and Hong Kong in the coming months.
    Among various initiatives, Trip.com Group and STB will also curate and deliver engaging content via Trip.com’s app and website to showcase the Singapore destination story and to position the city-state as a safe and compelling destination of choice for travelers.
    Going forward, Trip.com Group and STB will also continue to identify and launch targeted programmes to promote and position Singapore as an ideal destination for various activities, including as a sanctuary for sustainability, haven for urban wellness, paradise of evolving flavours and world of possibilities for travellers to experience Singapore in new and unexpected ways.
    Consumers in the various markets can also look forward to attractive travel promotions. These will be rolled out in phases after taking into consideration the respective market’s readiness to travel and prevailing travel policies.
    For a start, joint campaigns to promote Singapore as an attractive travel destination will be launched in South Korea, Thailand and the Philippines over the next one week, including attractive deals and collaborations with travel KOLs such as travel_bellauri and im0gil from South Korea and CHAILAIBACKPACKER from Thailand who will share their insights and recommendations on exciting and unexpected itineraries that visitors can experience in Singapore.
    Mr Sun Bo said: “Singapore has always been known as a food and shopping paradise, and that’s not a surprise given the wide range of retail offerings and tasty dishes such as Hainanese Chicken Rice, Laksa and Chili Crab, among others. Yet, Singapore also offers new and unique experiences such as wellness and nature activities. In addition, many tourism businesses in Singapore had refreshed their offerings and introduced new ones during the past two years. Trip.com Group looks forward to working closely with STB and our local partners to present the beauty of Singapore and its uniquely local experiences to the global community in the coming months.”
    Trip.com is nominated as Asia’s Leading Online Travel Agency 2021, while Singapore Tourism Board is nominated as Asia’s Leading City Break Destination 2022, Asia’s Leading Destination 2022, Asia’s Leading Festival & Event Destination 2022, Asia’s Leading Meetings & Conference Destination 2022 and Asia’s Leading Sports Tourism Destination 2022 by World Travel Awards.

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    Charge while you travel with 84 new charging points at Edinburgh Waverley station More

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    Airlines leaving half a billion pounds on the table new data reveals

    Airlines are overlooking half a billion pounds in untapped ancillary revenue from travellers desperate for assurance they’ll actually board their flight, according to new research by tech company Zamna.
    The independent market research, which polled over 2,000 UK consumers, found that three in four (76 per cent) are willing to pay their airline an additional fee on top of their ticket price for a complete travel documentation check against destination regulations, before arriving at the airport.
    So concerned about arriving at the airport with the correct travel documentation – such as a passport check against border rules, destination entry forms, VISA, proof of vaccination and health certificates – survey respondents were, on average, willing to pay £5.32 for preflight peace of mind.  This equates to at least £510 million of secondary revenue ready and waiting for airlines savvy enough to adopt a solution amidst extreme levels of disruption still hitting airports and travellers across the world.
    What’s more, while £5.32 was the average amount flyers were happy to pay for a pre-flight travel documentation check, 35 per cent of consumers were in fact willing to pay up to £10 for the assurance of such a service.
    Aside from making a cash injection and a much-needed boost to the financial recovery of airlines, the survey also highlighted that 64 per cent of respondents believed airlines should be doing more to help them ensure their flight-related paperwork is in order before leaving home for the airport, while only 16 per cent believed the responsibility lies with the passengers alone.ADVERTISEMENTWorries about the correct documentation topped the list of traveller concerns, rating higher than staff shortages, reports of airport chaos in the media, and fears that the airline could go bust, while significantly more people wanted airlines to provide a document check over a full refund if they can’t board their flight.
    “With the industry struggling to sustain losses of £9.54 billion now is the perfect time to highlight as much as half a billion pounds in potential revenue to airlines – and that’s just in the UK alone,” comments Irra Ariella Khi, CEO of Zamna.  “Aside from the financial gains, a huge portion of the pain felt by airlines and travellers alike can also be eased with simple, available tech improvements that digitise document handling in advance. However, much of the new tech being introduced by airlines and airline groups is just not working; the need for more equipment and behavioural changes generated by the solutions causes pain for all, whether that’s downloading a new app, having to print a document or present a QR code. The passport is the only globally recognised identity document and we have been travelling on it for decades; it should be, and is, the only thing one needs to travel with total confidence if the tech is right.”
    For airlines to access additional new revenue of this scale, warns Khi, any improvements implemented must also be ubiquitous to all travel-related tech platforms such as global distribution systems (GDS), passenger service systems (PSS), and customer relationship management (CRM) rather than proprietary. “It’s so important that new technology solutions in this field are industry-wide, affect all airlines positively, and are inclusive of passengers – avoiding costly and limiting vendor locks, and instead serving a global price-sensitive, Covid-exhausted audience. It must also allow airlines to be prepared for whatever is thrown at them with evolving markets, ever-updating regulations, and changing customer requirements,” she explains.
    In addition to yielding greater profit margins through the implementation of ubiquitous tech-powered solutions, the right technology creates the chance for airlines to improve operational efficiencies, not to mention the prospect of reducing the risk of heavy regulatory fines resulting from providing incorrect passenger data to governments. Coupled with fine avoidance, technologies now exist to alleviate some of the airline staff resourcing issues that have caused airport congestion. Slow and labour intensive check-in processes can be accelerated or completely by-passed by removing many of the manual checking procedures required at the airport itself. This means that long and slow-moving queues of UK travellers and the increased need for airline staff that we have all seen of late, would be a thing of the past with the adoption of the available solutions.
    “We’re entering a new era of travel and airlines need to get on board,” adds Khi. “Tech that supports the bottom line, while assuring passengers and reducing pressure on airline staff is the key to airlines securing recovery.”

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    Philippines DOT urges Bicol LGUs to create ‘tourist cops’ More

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    Philippines DOT urges Bicol LGUs to create ‘tourist cops’

    Department of Tourism 5 (Bicol) Director Herbie Aguas (Photo courtesy of Rommel Añonuevo Natanauan)
    The Department of Tourism (DOT) Philippines is encouraging local government units (LGUs) in Bicol with top destination sites to create their Tourist-Oriented Police for Community Order and Protection (TOPCOP) to hasten the tourism industry’s recovery from the pandemic.
    In an interview on Thursday, Herbie Aguas, DOT 5 (Bicol) director, said the creation of tourist cops is needed to assure foreign and domestic visitors that it is safe and more fun to visit the different attractions in the region.
    “The TOPCOP will provide added security operations for local tourists and establishments and respond to tourist-related security and safety issues. The travel and experience of tourists in certain areas will be safer with the TOPCOP strictly enforcing health protocols and guidelines,” Aguas said.
    He also said with the opening of tourist destinations in the region, there is a need to assure the visitors that they are safe amid the health crisis.
    “If the tourists feel safe, they will keep on coming back. Uulit at babalik and babalik pa sila (they will keep on returning),” Aguas said, noting the rise in the region’s tourist arrivals since the country began to open up the tourism industry in February.ADVERTISEMENTHe said the DOT would train police personnel on the basic principles of tourist safety and the Filipino brand of service.
    The modules also include lessons on tourism awareness, values, and character.
    “(The) DOT will train them how to interact with tourists, they must also be familiar with the culture, tradition, and character of the place,” he added.
    In Naga City, Arts, Culture, and Tourism Officer Alec Francis Santos recently surveyed the top concern of tourists when choosing a destination and they found out it is safety and security.
    As a direct response to that concern, they launched early this week a tourist police unit with 21 personnel.
    “By having a dedicated police unit for Naga’s tourism industry, the city can expect a safer environment for both foreign and local visitors. This is crucial since tourism is one of Naga’s economic pillars and is responsible for generating much-needed jobs and livelihood,” Santos said in a separate interview.
    He said the creation of TOPCOP by the LGU’s Arts, Culture, and Tourism Office is in collaboration with the Office of the City Director.
    “The LGU Naga, in partnership with the Philippine National Police, is planning to conduct more training for PNP personnel who wish to join the TOPCOP,” Santos added.
    Aguas said the city government of Naga is on the right track when it decided to have the TOPCOP, such as in Calaguas Island in the municipality of Vinzons, Camarines Norte and in Donsol, Sorsogon, which takes pride in its “butanding” or whale shark interaction and festival.
    “The idea of conducting training for (the) tourist police will provide us a prepared venue where we can arrange an ideal benchmarking with regards to the adoption of the TOPCOP program by other LGUs,” he said.

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    ASTA announces big changes to Global Convention in 2023

    The American Society of Travel Advisors (ASTA) is pleased to announce their partnership with Discover Puerto Rico to host the 2023 ASTA Global Convention (AGC) in San Juan, Puerto Rico at the Sheraton Puerto Rico Hotel & Casino and the Puerto Rico Convention Center, May 2-4, 2023. As a result of member feedback over the years, ASTA has decided to change the dates of AGC from late August to early May.
    “We’re thrilled to partner with our friends at Discover Puerto Rico for the 2023 ASTA Global Convention. Puerto Rico has been a longstanding partner of ASTA. Brad, Ed, and the entire Discover Puerto Rico team have gone above and beyond to support the travel advisor community,” said Zane Kerby, President, and CEO of ASTA. “By hosting the Global Convention, Discover Puerto Rico is committing significant resources to support travel advisors who want to learn, or become certified, in selling Puerto Rico. As a frequent visitor to the island, I know first-hand the variety of unique cultural experiences that await ASTA Convention attendees. ASTA is excited to extend this immersive learning opportunity to our members.”
    With a year-round warm climate, Puerto Rico offers visitors a unique and authentic Caribbean experience. From Old San Juan with the cobblestone streets, colorful buildings, historic fortresses, and Spanish colonial architecture to the Island’s sandy beaches, impressive rainforest, and bioluminescent bays, Puerto Rico has for decades captured the attention and imagination of locals and visitors alike. Attendees will have access to the best of Puerto Rico’s rich history and culture through an offering of unique customised tours that will highlight the destination’s exceptional food, pristine beaches, majestic mountains, relaxing backdrops, and active adventure – all packed into one Caribbean paradise.
    Travel advisors can expect all the same fantastic features they’ve come to love and expect at the ASTA Global Convention, such a robust trade show and education program, and a soon-to-be announced Puerto Rican keynote that you won’t want to miss. In addition to the sightseeing tours to local landmarks, AGC 2023 will also include options for extended Pre/Post Educational Journeys around Puerto Rico.
    Special Promotion:ADVERTISEMENTAll travel professionals who register for this year’s AGC in San Francisco, August 24-26, 2022, by August 5th will receive $100 off their registration for ASTA Global Convention in Puerto Rico, May 2-4, 2023, in addition to receiving early access to all sightseeing tours. Registrants must be registered for the 2022 AGC in San Francisco by August 5th to receive early access to sightseeing tours and the $100 savings for AGC 2023 in Puerto Rico.
    “We are delighted to partner with ASTA to host their 2023 Global Convention. Travel advisors are at the core of our industry, and these days, in which we are imagining and creating new paths to reignite and reshape travel, we want to be facilitators of the process and support our great partners. In Puerto Rico, you will find not only an excellent place for meetings and conventions, but you will also find an authentic and unique Caribbean experience that will enrich the educational and networking process, as well as provide inspiration for future endeavors within our industry,” said Brad Dean, CEO of Discover Puerto Rico.
    Save the date for ASTA Global Convention in Puerto Rico, May 2-3, 2023.

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    Tourism statistics inform UN reports on sustainable development More

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    Tourism statistics inform UN reports on sustainable development

    Launched at the High-Level Political Forum on Sustainable Development, which this year is held around the theme of ‘building back better’ from the pandemic, the UN reports draw on UNWTO’s statistical work to track tourism’s role in delivering meaningful progress for people and the planet. Specifically, the UN SG Progress report on SDGs with its statistical annex will serve as an input to the deliberations of the HLFP. Alongside this, the Sustainable Development Goals Extended Report is aimed at the wider public and provides an overview of all 17 Goals with infographics, including those illustrating the relevance of tourism.
    Prepared in collaboration with the entire UN Statistical System, the reports and their latest available data show that action is needed to accelerate the delivery on the SDGs and to step up national measurement efforts, including for the tourism sector.
    As demonstrated in section on SDG8 (‘Decent Work and Economic Growth’), tourism a major force of development was one of the most affected economic sectors by the COVID-19 Pandemic as global GDP from tourism nearly halved between 2019 and 2020, with wide-reaching consequences for jobs, local businesses and conservation efforts.
    On SDG12 (‘Responsible Production and Consumption’), UNWTO’s statistics serve to highlight the importance of national efforts to implement standardized tools like Tourism Satellite Accounts (TSAs) and the System of Environmental-Economic Accounting (SEEA). Both underpin the UNWTO-led Statistical Framework for Measuring the Sustainability of Tourism (MST) that assesses the social, economic and environmental impacts and dependencies of tourism—at national and sub-national levels -. These tools also underline the importance of multistakeholder collaboration which is fostered through the Sustainable Tourism Programme of the One Planet network.
    As countries build back better and aim to build more sustainable and resilient tourism, various policy frameworks have recognized the need for these measurement tools to guide their efforts and thus contribute to more evidence-based policymaking. Examples at the international and regional level are the UNWTO Recommendations for the Transition to a Green Travel and Tourism Economy and the AlUla Framework for Inclusive Community Development Through Tourism, both welcomed and endorsed by the G20, the European Parliament resolution on establishing a strategy for sustainable tourism, the Pacific Sustainable Tourism Policy Framework, UNWTO General Assembly resolutions and UN Statistical Commission decisions.ADVERTISEMENT

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    WTTC launches new report on best practices for short-term rentals

    The World Travel & Tourism Council (WTTC) has launched a new ground-breaking report that outlines recommendations and best practices for jurisdictions to manage short-term rentals – a fast growing and important segment of the Travel & Tourism sector.
    The report, ’Best practices for short-term rentals’, developed by WTTC with the support of Airbnb, leading global platform for short-term rentals, draws from the experiences of cities around the world to offer easy-to-implement best practices for this type of accommodation, which has become a popular choice amongst travellers.
    According to the global tourism body, the Travel & Tourism sector’s ability to welcome travellers has increased due in part to the rising popularity of short-term rentals.
    The paper suggests short-term rentals have increased the number of accommodations available and helps the spread of visitors in a destination, expanding local community participation in tourism and offers a different and sometimes unique option to travellers.
    To help address the increased popularity of these accommodations, the report offers case studies from destinations such as Cape Town, Sydney, and Seattle, amongst others. It includes simple policy recommendations such as data sharing, registration, smart taxation, and long-term community investment approaches to benefit all Travel & Tourism stakeholders and can inform regulation.ADVERTISEMENTJulia Simpson, WTTC President & CEO, said: “As we begin to recover from the ravages of the pandemic, we must focus on building back better in each of our industries.
    “The best practices offered in this report will provide governments with key policy recommendations that will both promote tourism in their destinations while supporting those local communities.
    “We know travellers are ready to explore the world once again and their return will also help power the world’s much-needed economic recovery.”
    Guests are often drawn to short-term rentals for their flexibility and amenities they offer, such as kitchens, office spaces and gardens, and the ability to stay in locations outside of traditional tourist zones.
    According to a survey of guests who stayed in Airbnb listings in 2021, 20% indicated that if their choice of property were not an option, they would have changed their length of stay to ensure they were able to book their preferred property.
    Theo Yedinsky, Airbnb Global Policy Director, said: “Short-term rentals allows everyday people to take part in the tourism economy, and the income earned through hosting is helping many people navigate the impacts of inflation.
    “In fact, approximately 35% of Airbnb hosts globally say they host to help cover the rising cost of living. Additionally, short-term rentals help spread visitor spending through communities.
    “As travel returns, governments and tourism officials can partner with short-term rental platforms like Airbnb to develop fair, reasonable rules that strengthen destinations, and preserve these economic benefits for communities and local residents.”
    Carlos Mercado, Executive Director Puerto Rico Tourism Company, which commissioned the report said, “Throughout the pandemic, short term rentals provided a much-needed boost not only to our Travel & Tourism sector, but to our economy.
    “The revenue short term rentals generate is used to fund our marketing efforts which is critical to driving international visitors back to Puerto Rico.”
    According to the report, governments can consider adopting data sharing, registration, smart taxation, and long-term community investment plans to help ensure short-term rentals continue to benefit and support the destination’s community.
    The report analysed a number of popular destinations which have benefitted from implementing balanced rules to address short-term rentals.
    Furthermore, partnering with short term rentals platforms on digital registration and data-sharing agreements, supports compliance by short-term rental operators, while providing governments with insights to make decisions on how to manage the industry.
    Sydney, Australia has taken steps to regulate short-term rentals, including a digital registration system to achieve consistency across all stakeholders.
    Data sharing allows governments to keep track and manage short-term rental activities and helps inform data-driven policy decisions. To support this, Airbnb built its City Portal as a one-stop shop for relevant data governments might require.
    Cape Town, South Africa benefitted from this data to form decisions on tourism and housing policy during an affordable housing crisis in 2017.
    Governments can also benefit from the economic activity and tax short-term rentals generate for their destinations. In Puerto Rico, the increase in tax revenue has facilitated the funding of the Puerto Rico Tourism Company’s activities.
    Lastly, residents can benefit from the extra income earned through hosting. French authorities collaborated with Airbnb to ensure the regulatory framework for short-term rentals was simple and proportionate for casual hosts.

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    NYC & Company invites visitors to Staten Island More

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    NYC & Company invites visitors to Staten Island

    NYC & Company, New York City’s official destination marketing organisation and convention and visitors bureau for the five boroughs of New York City, invites locals and visitors alike to Staten Island Like a New Yorker as part of the organization’s Get Local NYC initiative. 
    Go by ferry or car and plan a day of shopping, dining and sightseeing, from museums and historic sites to parks, beaches and gardens. Kids will love the Staten Island Zoo and Children’s Museum. History buffs will want to see the Conference House, where Ben Franklin and John Adams tried to broker peace with the British in 1776. Baseball fans will want to catch a game with the FerryHawks while enjoying stupendous views of the Manhattan skyline across New York Harbor. Cool off with a treat from Ralph’s Famous Italian Ices, pick up Italian pastries at Royal Crown Bakery, head to Lee’s Tavern for pizza and a beer, or try Sri Lankan food at New Asha. 
    Other unique points of interest on Staten Island include the Chinese Scholar’s Garden at Snug Harbor; the National Lighthouse Museum; the Jacques Marchais Museum of Tibetan Art; and the home of pioneering photographer Alice Austen, a New York City LGBTQ+ historic site. Visitors can also see the farm where Frederick Law Olmsted experimented with landscaping before designing Central Park; the 19th-century African American community called Sandy Ground; and Historic Richmond Town, a village dating to the late 17th century. Admirers of the Catholic activist Dorothy Day, who devoted her life to serving the poor, can pay respects at her gravesite and explore the remnants of the bungalow beach community where she lived. 
    “Staten Island is home to an incredible variety of historical sites, attractions for families, cultural enclaves, and beautiful areas to enjoy nature, whether biking, birdwatching, or relaxing on a quiet beach,” said NYC & Company President and CEO Fred Dixon. “In Staten Island, you can walk in the footsteps of Founding Father Ben Franklin and Central Park designer Frederick Law Olmsted, or try authentic Sri Lankan food for lunch and Italian prepared family style for dinner. From the Snug Harbor Cultural Center to the new Empire Outlets mall right by the ferry, Staten Island has something for all visitors.” 
    GETTING THERE AND GETTING AROUND ADVERTISEMENTTwo ferry services connect Manhattan and Staten Island. There’s a free ferry from the Whitehall Ferry Terminal in Lower Manhattan (take the R train to Whitehall, the 4 or 5 to Bowling Green, or the 1 to South Ferry), or take a NYC Ferry ($2.75) from either of two Manhattan departure points: Midtown West/Pier 79 (near West 39th Street) and Battery Park City (follow Vesey Street west to the river in Lower Manhattan). Both ferries dock at the St. George terminal on the Staten Island side. From there, it’s a short walk to the Empire Outlets mall, the St. George Theatre and the FerryHawks baseball stadium. 
    From the ferry terminal, visitors can catch buses to any number of attractions, pick up taxis or rideshares, or even hop on the Staten Island Railway, an aboveground train that runs from St. George on the island’s North Shore all the way to Tottenville on the South Shore. The same MetroCard used on subways and buses in NYC’s other boroughs works for buses and the railway on Staten Island. Contactless credit/debit cards and digital payments (like Apple Pay) are also accepted. 
    By car, visitors can reach Staten Island via one of four bridges: the Verrazzano-Narrows Bridge connecting the island to Brooklyn, or the Bayonne Bridge, Goethals Bridge or Outerbridge Crossing, which links the island to New Jersey. 
    Express buses run to Staten Island from Manhattan and Bay Ridge, Brooklyn. 
    HOTELS
    Hotel options on Staten Island include the Fairfield Inn & Suites, Hampton Inn & Suites and the Hilton Garden Inn. 
    The Hilton, located on a 415-acre protected woodland, offers a 10-story tower with panoramic views; two ballrooms for special events; Lorenzo’s Restaurant & Cabaret, which has a Sunday jazz brunch, live music on Friday and Saturday nights and upscale Italian fare; and the indoor/outdoor venue Above, a rooftop nightclub and ballroom. 
    GREEN SPACE AND BEACHES
    Staten Island is blessed with 10,000 acres of parks and green spaces, plus miles of beaches, boardwalks and waterfront views. 
    Nearly a third of the island’s green space consists of forests, wetlands, lakes, ponds and hiking trails linked together in the Staten Island Greenbelt. Greenbelt locations include La Tourette Park Golf Course, the William T. Davis Wildlife Refuge and bird sanctuary, Reed’s Basket Willow Swamp Park, Willowbrook Park and Greenbelt headquarters at the High Rock Environmental Center. 
    Staten Island is also home to several National Park Service sites within the Gateway National Recreation Area. They are Great Kills Park, which has a lifeguarded beach, hiking and biking trails, fishing areas, a marina and boat launch; Miller Field, a former military airfield with baseball, cricket, softball and soccer fields; and Fort Wadsworth, one of the oldest military installations in the nation, offering breathtaking views of New York Harbor. 
    The bike-friendly 2.5-mile Franklin D. Roosevelt Boardwalk runs from Fort Wadsworth to Miller Field. The boardwalk provides access to two of the island’s most popular Atlantic Ocean beaches, South Beach (look for the fountain with six bronze dolphins) and Midland Beach. Amenities include a skate park, fishing pier and playgrounds. 
    NEIGHBORHOODS 
    Staten Island has more than 60 neighborhoods scattered across 60 square miles. It is more suburban than most of NYC, with the fewest residents of any of the five boroughs (population 500,000). It also has the highest percentage of people who own their own homes (66%) and the fewest tall buildings (20 stories is as high as it gets on Staten Island). 
    Here are details on some of the Island’s attractions, restaurants and places to shop, organised by location. 
    ST. GEORGE
    Take the ferry to St. George and enjoy views of the Manhattan skyline from the North Shore Waterfront Esplanade. Look for Postcards, a stirring memorial to the 275 Staten Islanders who perished on September 11, 2001. The National Lighthouse Museum is walking distance from the ferry, as is the ballpark where the minor-league FerryHawks baseball team plays. Go for the views as much as for the game, hot dogs and beer. Or choose from more than 70 types of beer at the Flagship Brewing Co., less than a mile away.
    Next to the ferry terminal is the City’s only outlet shopping mall, Empire Outlets. Stores include Nordstrom Rack, Patterns & Dots, Cotton On, Lids, Nike, Banana Republic, Gap, H&M, Old Navy, Parfum Europa, Samsonite, iOptics and Guess. The mall’s inviting outdoor spaces, fun food trucks and waterfront vistas make it a great place to spend the afternoon. Don’t miss Clinton Hall, an airy outdoor bar on an upper level with swings and games like Jenga and cornhole. On-site stores can validate parking passes for the mall’s indoor parking lot.
    The nearby St. George Theatre opened in 1929 as a grand movie-and-vaudeville house. It has been used as a location for movies like The School of Rock and TV shows like Gossip Girl. The theater has hosted everyone from Al Jolson to Jerry Seinfeld. Shows scheduled for 2022 included Melissa Etheridge and Paul Anka. 
    Dining options in the area include Pier 76 (go for the thin-crust pizza) and Enoteca Maria, which features real grandmothers’ cooking from their native cuisine on a rotating schedule. For those into classic comic books, Hypno-Tronic Comics is a must. 
    WEST NEW BRIGHTON, WEST BRIGHTON AND RANDALL MANOR
    The Snug Harbor Cultural Center & Botanical Garden is about two miles north of the ferry terminal along the island’s North Shore in the West New Brighton neighborhood (20 minutes via the S40, S44 or S46 bus lines). Snug Harbor was founded in the 19th century as a retirement home for sailors; five of its original Greek Revival buildings are city landmarks. The complex includes a concert hall, the Newhouse Center for Contemporary Art, the Staten Island Museum, the Noble Maritime Collection and 14 themed gardens. Among the most popular attractions are the Chinese Scholar’s Garden and the Staten Island Children’s Museum.
    The Staten Island Zoo, about two miles from Snug Harbor, is home to Staten Island Chuck, a groundhog called upon every Groundhog Day to forecast whether spring will come early. The zoo’s collection also includes sheep, goats, leopards, lemurs, meerkats and sloths, but it’s best-known for its snakes, including one of the country’s most complete collections of rattlesnakes.
    Also nearby are Clove Lakes Park, Silver Lake Park, the Silver Lake Golf Course and the Italian Cultural Foundation at Casa Belvedere, which hosts exhibitions, cooking classes, sunset yoga, festivals, live performances and more. Egger’s Ice Cream Parlor is a mile from the zoo on Forest Avenue, where it’s been serving up sweet treats since 1964. The legendary Ralph’s Famous Italian Ices has several locations, including the original on Port Richmond Avenue; be prepared to wait on a line stretching down the block. 
    ROSEBANK AND LITTLE SRI LANKA
    The Alice Austen House Museum is in the Rosebank neighborhood, about two and a half miles south of the ferry terminal (reachable via the S51, S78 and S76 bus lines or the Staten Island Railway). The museum documents the life and work of Alice Austen, a pioneering photographer and important figure in NYC’s LGBTQ+ history. She lived for 30 years with another woman, Gertrude Tate, and many of her photos portray intimacy between Victorian women. Her documentary-style images also captured immigrant life, nature and architecture in the late 19th and early 20th centuries. The Austen site is a charming Victorian Gothic cottage in a shorefront park near the Verrazzano-Narrows Bridge with sweeping views of Brooklyn and Lower Manhattan. The museum hosts exhibitions of contemporary photography as well.
    Rosebank is also home to the Garibaldi-Meucci Museum, located in the 1840 house where telephone inventor Antonio Meucci gave refuge to the revolutionary Italian patriot Giuseppe Garibaldi and his wife. Garibaldi returned to Italy in 1850 to head the military campaign that led to the unification of Italy. 
    Staten Island’s “Little Sri Lanka” community is clustered in two neighborhoods between the ferry terminal and the Austen House, Tompkinsville and Stapleton. Two dining spots, Lakruwana and New Asha, are routinely included on lists of New York foodie favorites. Lakruwana, a sit-down restaurant decorated with Buddhist-themed artwork, offers a popular weekend buffet. New Asha is a friendly hole in the wall; whatever the proprietor is dishing from hot trays is guaranteed to be delicious. Also in Tompkinsville is the Sri Lankan Art & Cultural Museum.
    FORT WADSWORTH AND THE SOUTH SHORE BEACHES
    Continuing south along the waterfront, headquarters for Staten Island’s Gateway National Recreation Area are about a mile from the Austen House (reachable via the S51 bus). The Gateway complex includes historic Fort Wadsworth. The Franklin Delano Roosevelt Boardwalk is adjacent to the park and runs for two miles along the shore, to South Beach and Midland Beach. The boardwalk ends at Miller Field. 
    ELTINGVILLE, ANNADALE, ROSSVILLE
    Head southwest along the waterfront for Great Kills Park, Great Kills Beach, and Wolfe’s Pond Park. This section of Staten Island is also where two of the island’s most famous residents once lived: Frederick Law Olmsted and Dorothy Day. 
    Olmsted acquired 130 acres of woods and farmland in 1848 in the Eltingville neighborhood, including a stone house that was built in 1685 on a bluff overlooking Raritan Bay. Olmsted called the property Tosomock Farm, and he lived there for seven years. He ran a farm and a nursery, and honed the landscaping skills he would later use to design Central Park. Visitors can still see some of the trees Olmsted planted nearly 175 years ago. Walk down to the water a short distance from the house for a peaceful view on a secluded beach. About a mile inland is the Italian restaurant Campania, one of several spots where Kim Kardashian dined with her then boyfriend Pete Davidson, a Staten Island native and former SNL cast member.
    A mile and a half from the Olmsted farm is a rugged but beautiful waterfront stretch that was once home to a bohemian bungalow colony called Spanish Camp. Its residents included the Catholic activist Dorothy Day, who founded the Catholic Worker Movement and devoted her life to serving the poor. Day died in 1980, and her home and other cottages were torn down in 2001. Remnants of several bungalows can still be found by following the path to the beach from the Spanish Camp street sign. Visitors who want to pay their respects to Day can find her grave at Resurrection Cemetery. Her plain, flat tombstone (located in Section 1 diagonally across from the parking lot at 361 Sharrott Ave.) is decorated with a miniature American flag, flowers, small religious figures and the words “Deo Gratias,” Latin for thanks to God. 
    Another chapter of Staten Island history can be found two and a half miles north of the cemetery in the Rossville neighborhood. Here lies Sandy Ground, which calls itself the oldest continuously inhabited free Black settlement in the US. An African American man first purchased land here in the late 1820s and others settled here in the 1840s, moving in from Maryland’s Chesapeake Bay area. Rossville AME Zion Church was founded in 1850 and served as a stop on the Underground Railroad during the Civil War. The original cemetery still exists with more than 30 marked graves. Historic homes include the Reverend Isaac Coleman and Rebecca Gray Coleman House, and the Baymen’s Cottages, which housed workers in the oyster trade. The Sandy Ground Historical Museum tells the community’s story. Clay Pit Ponds State Park Preserve is nearby.
    LIGHTHOUSE HILL
    A drive around Lighthouse Hill’s steep and winding roads offers a glimpse of some of Staten Island’s most interesting architecture. The Jacques Marchais Museum of Tibetan Art was designed to resemble a Tibetan mountain monastery. Founded and designed by an American woman who was a Tibetan art collector, Jacques Marchais, the museum hosts meditations, performances and other events. Less than a mile away is The Crimson Beech, the only home in NYC designed by Frank Lloyd Wright (it is privately owned but can be glimpsed from the road). And yes, Lighthouse Hill has a lighthouse: the Staten Island Range Light, a whimsical red-topped octagonal structure built in 1912 that’s 90 feet tall and 145 feet above sea level. 
    RICHMOND TOWN
    Historic Richmond Town tells the story of 350 years of life on Staten Island. Richmond Town was the original county seat for Staten Island (which is also known as Richmond County). Its preserved sites include a courthouse, church, jail, tavern, cemetery and homes. Visitors can take guided tours, interact with costumed interpreters and see demonstrations of crafts and skills like blacksmithing. Programming includes concerts and festivals. Decker Farm, which dates to 1810 and is considered NYC’s oldest continuously working family farm, is a mile away. 
    Nearby Richmond Town are the Greenbelt Nature Center, High Rock Park and La Tourette Park. Just south of La Tourette in the Great Kills section is Atrium Stadium Cinemas, which hosted Kim Kardashian and Pete Davidson for a screening of House of Gucci. North of La Tourette is the Staten Island Mall. 
    TOTTENVILLE
    Tottenville is located on Staten Island’s southwestern tip, as far from the ferry as any point on the island (but reachable via the Staten Island Railway). It’s worth the trek, especially for anyone interested in American history. 
    The Conference House, a grand stone manor house built in 1680, is the second-oldest building in New York City. It’s named for a peace conference held there on September 11, 1776, just a few months after the start of the Revolutionary War between England and the American colonies. Founding Fathers John Adams and Ben Franklin met with King George’s representative, Lord Richard Howe, but the Americans were only authorised to negotiate terms that included independence for the colonies, and the British would not concede that point. 
    The house is located in a stunning waterfront park with a pavilion and breathtaking views of Raritan Bay. The park includes three miles of shoreline and six miles of hiking trails, plus the Conference House Visitors Center and several other historic homes: the Rutan-Becket House, the Ward-Leven House and the Henry Hogg Biddle House. Do not miss Alice’s Garden at the Biddle House, a charming site dedicated to artisans of Tottenville’s Atlantic Terra Cotta Co. The company was one of the largest producers of architectural terra-cotta in the US, and it once operated a factory on Staten Island. The garden includes samples of its work. 
    Also in Tottenville: Staten Island’s favorite beer hall, Killmeyer’s Old Bavaria Inn, and the elegant Italian dining spot Angelina’s Ristorante, which has seen a surge in popularity since you-know-who stopped by—Kim Kardashian. 
    NYC & Company is considered North America’s Leading Business Travel Destination 2021 by voters at the World Travel Awards.

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    PATA and GBTA to host APAC Travel Summit in Bangkok

    The Pacific Asia Travel Association (PATA) in partnership with the Global Business Travel Association (GBTA) will host their inaugural PATA & GBTA APAC Travel Summit at the new, state-of-the-art Queen Sirikit National Convention Center (QSNCC) in Bangkok, Thailand from December 8-9, 2022.
    The joint event in Asia will address sustainability and best practices in the tourism, MICE, and corporate travel spheres. The two-day educational and tradeshow event, under the theme “Defining a Responsible, Sustainable Future for Business, Tourism and MICE,” will highlight the challenges and solutions for CO2 emissions, destination sustainability options, and procurement-oriented approaches in the context of the global and Asia-Pacific region’s pandemic recovery. Targeted attendees and sponsors are regional and global travel suppliers including top airlines, hotel and ground/car rental brands – as well as MICE and corporate travel decision-makers from the world’s largest travel companies and travel management companies.
    “We are delighted to be working with GBTA in bringing together both of our industry networks to share insights and discuss opportunities and best practices for the responsible and sustainable growth of the travel and tourism industry,” said PATA CEO Liz Ortiguera. “At PATA, we support the industry recovery, pursuit of emerging travel opportunities and sustainable travel practices for the region. Therefore, I invite all of our members, partners and industry colleagues to join us and engage in this travel forum to reconnect, get informed and collaborate.”
    The Global Business Travel Association (GBTA) is the world’s premier business travel and meetings trade organisation, with a growing global network of more than 28,000 travel professionals and 125,000 active contacts. Headquartered in the Washington, D.C. area with operations on six continents, GBTA’s members manage more than US$345 billion of global business travel and meetings expenditures annually.
    “The path to recovery for the global travel industry continues for both tourism and business travel. However, there’s also the opportunity and need to create a better, more sustainable way forward to serve the industry and the planet as well. We are pleased to join forces with PATA to bring to event attendees the important insights, learnings and discussions on what a sustainable future might look like and the actions that we can take in the region as well as across the globe to get there,” said Suzanne Neufang, CEO, GBTA.ADVERTISEMENT

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