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      Visitor numbers to Dubai increased 97 per cent y-on-y in 2022

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      Dubai received 14.36 million international overnight visitors in 2022, an increase of 97 per cent year-on-year from the 7.28 million tourist arrivals it recorded in 2021The figures shared by Dubai’s Department of Economy and Tourism (DET) show that the emirate had recovered to 86 per cent of its pre-pandemic visitor numbers which stood at 16.73 million in 2019.
      The latest data from the United Nations World Tourism Organisation (UNWTO) meanwhile showed that global tourist travel in 2022 was 37 per cent lower than 2019, demonstrating that Dubai’s recovery in tourism was significantly above the global average.
      Western Europe and the GCC region each accounted for a 21 per cent share of arrivals in Dubai last year. The GCC region witnessed an increase in their share of arrivals from 13 per cent in 2021 to 21 per cent last year. South Asia contributed 17 per cent of total volumes while the MENA region contributed 12 per cent. The Americas accounted for 7 per cent of arrivals while the North Asia and South East Asia region and Africa each contributed 5 per cent and Australasia accounted for 2 per cent.
      Average occupancy for the hotel sector in Dubai in 2022 stood at 73 per cent, rising from 67 per cent in 2021. The figure is a little less than the 75 per cent occupancy rate in the pre-pandemic period of 2019. The 73 per cent occupancy rate achieved last year was done so despite a 16 per cent increase in room supply in 2022 compared to 2019.
      Dubai’s hotel inventory at the end of December 2022 comprised of 146,496 rooms at 804 hotel establishments, compared to 126,120 rooms available at the end of December 2019 across 741 establishments. The total number of hotels in 2022 marked a six per cent growth over 2021, with 755 hotel establishments offering 137,950 rooms.ADVERTISEMENTThe hotel sector outperformed pre-pandemic levels across all other key measurements – Occupied Room Nights, Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR). Occupied room nights reached a record high of 37.43 million room nights in 2022, registering a 19 per cent increase over 2021 (31.47 million) and a 17 per cent increase over the pre-pandemic period of 2019, which yielded 32.11 million occupied room nights.
      The ADR of Dhs536 in 2022 surpassed the ADRs for both 2021 (Dhs451) and 2019 (Dhs415), with 19 per cent and 29 per cent increases respectively. The hotel sector’s RevPAR grew increase 30 per cent compared to 2021 (Dhs391 vs Dhs301) and increased 25 per cent over the pre-pandemic period of 2019 (RevPAR of Dhs312).
      “The remarkable rise in international visitation in 2022 supports the ambitious goal of the Dubai Economic Agenda D33 to double the size of the emirate’s economy by 2033. The tourism and travel sector contributes significantly to the leadership’s aim of making the emirate a model for excellence in the global economy,” said Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai.
      Dubai will launch new initiatives aligned with the UAE 2031 Tourism Strategy, which seeks to attract 40 million guests by 2031 and increase the tourism sector’s contribution to the emirate’s GDP to Dhs450 billion.
      visitdubai.com
      Source: Business Traveller

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      200 MELIÁ HOTELS INTERNATIONAL HOTELS RECEIVE 2023 TRAVELLER REVIEW AWARDS More

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      200 MELIÁ HOTELS INTERNATIONAL HOTELS RECEIVE 2023 TRAVELLER REVIEW AWARDS

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      Meliá Hotels International has had another successful year in the Booking.com Traveller Review Awards. More than 200 of the company’s hotels have been rewarded this year for their exceptional performance and for having achieved a satisfaction rating above 8 in the reviews made by thousands of real customers on Booking.comThe award winners include hotels from all over the world and from all of the different company brands, and the results reflect the efforts made by Meliá Hotels International to offer the best possible experience to its guests, focusing on constant improvement and the evolution of its brands and their attributes to adapt to the changing needs of modern travellers. Among the more than 200 hotels, some of the company’s most luxurious properties achieved the highest scores, along with some of the most outstanding of the recently opened hotels: ME Barcelona, a new icon for luxury hotels in one of the most popular cities in Spain, and Villa Le Blanc, a Gran Meliá Hotel, which has revolutionised the luxury resort segment in Menorca by becoming the first carbon-neutral hotel in the destination. Other luxury hotels operated by the company performed well, including the Meliá Serengeti Lodge, Member of Meliá Collection (Tanzania), located in one of the most stunning natural environments in the world and with an approach to sustainability which has helped it earn the highest score among all the company’s hotels. Other strong performers include the Gran Meliá Iguazu (Argentina), which offers a luxurious experience with views of one of the most famous waterfalls in the world, and the Gran Meliá Xi’an, one of the luxury hotels the company operates in China. The Meliá Hotels & Resorts brand achieved high scores with both its city and resort hotels in Asia: Meliá Ho Tram Beach Resort (Vietnam), Meliá Vinpearl Hue (Vietnam) and Meliá Chiang Mai (Thailand). Among other hotels operated under other brands that have achieved outstanding scores are:  INNSIDE Liverpool (UK) and INNSIDE Lima Miraflores (Peru), Paradisus Los Cabos and Paradisus Playa del Carmen (Mexico), Sol Beach House Ibiza (Spain) and Sol Oasis Marrakech (Morocco). According to Gabriel Escarrer Jaume, Vice President and CEO of Meliá Hotels International, “Our service vocation is at the heart of our company, which is why we do everything we can to ensure that every detail makes a big difference to the experience our hotels offer. The constant improvement of our service and facilities has always been a priority objective in more than 60 years of operating hotels, and we are very proud to have received such a positive score from our customers and to have them place their trust in us to make their trip memorable”.​

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      Dusit Hotels and Resorts all set for Japan and Europe debut

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      Visitor numbers to Dubai increased 97 per cent y-on-y in 2022 More

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      Delta, American Express team up to deliver travel savings with TakeOff 15

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      Eligible Delta SkyMiles American Express Card Members have another reason to start planning their next trip: as these cardholders can now take 15% off Award Travel on Delta flights, anytime. 1The new TakeOff 15 benefit is available to Delta SkyMiles Gold, Platinum, and Reserve Consumer and Business American Express Card Members.
      “Our Delta SkyMiles American Express Card Members are some of our most loyal customers, and we want to continue to give them opportunities to travel the world more easily,” said Prashant Sharma, V.P. of Loyalty at Delta. “We’re grateful to have a partner like American Express who shares our vision and passion for delivering ingenuity and excellence to our customers.”
      This latest partnership achievement with American Express further demonstrates Delta’s commitment to evolving the SkyMiles program to exceed expectations and enable more seamless travel. And it comes as Delta continues to revolutionize the customer experience in the air and on the ground. Delta now offers free high-speed Wi-Fi for all SkyMiles Members, which will power a vast suite of in-flight entertainment. All of this bolsters an already best-in-class loyalty program that gives customers opportunities to earn status through other partnerships with brands they love, such as Starbucks and Hertz.
      Here’s how Card Members can take advantage of this benefit and enjoy more of the places they love:
      Sign into your SkyMiles account and search for Award Travel by selecting “Shop with Miles” in the search criteria on delta.com or in the Fly Delta app.  ADVERTISEMENTSelect an eligible flight. When you get to check-out, you will see the miles discount applied to your itinerary. 
      Use your qualifying Delta SkyMiles American Express Card to earn miles with your Card on any taxes and fees for your itinerary. 
      “Delta Card Members love using their Cards to earn miles they can put toward future trips and the great experience they get when flying Delta,” said Jon Gantman, Senior Vice President and General Manager, Cobrand Product Management at American Express. “Now, you can go even further with your miles and get the best of the SkyMiles program with your Card.” 
      New Delta SkyMiles American Express Card Members can also earn miles through new, limited time offers when they apply before March 29, 2023, and are approved. Terms apply. For more information, visit delta.com/takeoff15cardoffer2.
      In 2022, Delta SkyMiles received several top honors for loyalty program excellence, including outperforming all global airlines in U.S. News & World Report’s Best Airline Reward Program ranking and earning the Best U.S. Airline Loyalty Program accolade from The Points Guy. Delta’s SkyMiles program continues to lead with premier program enhancements such as: miles that don’t expire, no blackout dates for Award tickets on any Delta Air Lines flight, unlimited mileage accrual for tickets, and the ability to earn toward Medallion Status on Award Travel so Members can earn even faster toward Status. 
      1 Not applicable to partner-operated flights or to taxes and fees. Terms apply.
      2 For customers that apply and open a new eligible Delta SkyMiles American Express Credit Card, the system may take up to 24 hours to reflect benefit eligibility on Delta.com and the Fly Delta App when booking award travel on qualifying Delta-operated flights

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      Jumeirah Group Expands Presence in Europe with Key Acquisition in Geneva

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      Jumeirah Group Expands Presence in Europe with Key Acquisition in Geneva

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      Jumeirah Group, the global luxury hospitality company and member of Dubai Holding, today announced the acquisition of its first property in Switzerland as it continues its growth trajectory and international expansion. The flagship property – Le Richemond – was founded in 1875 and is located on the banks of Lake Geneva in a prime location at the heart of the city’s business district and a short walk from the city’s luxury designer boutiques. The acquisition forms part of the Group’s strategy to build its brand profile in gateway destinations across the world.
      The move signals Jumeirah’s appetite for investment in key cities that support the diversification of its portfolio and build brand equity as a globally recognised luxury hotel operator. Geneva, as a thriving city, synonymous with luxury living, with a strong international business community and a robust high-end tourism sector, will support Jumeirah’s vision to become one of the world’s top five luxury hotel brands.
      The art deco property with its charm and grandeur has been a popular destination for well-known personalities throughout the years. The hotel features 109 keys with 87 rooms and 22 suites, boasting stunning views across Lac Léman and the mountain peaks of Mont Blanc. The property will undergo extensive renovations, which will commence as soon as possible, to reposition and elevate the guest experience to a level consistent with Jumeirah’s brand expectations. Jumeirah plans to introduce its signature wellness and fitness concepts and will also focus on bringing its culinary expertise to the banks of Lake Geneva, a city well-regarded for its diverse culinary craftsmanship and innovative spirit, with the introduction of unique destination dining concepts.

      Katerina Giannouka, Chief Executive Officer of Jumeirah Group said: “This is an important acquisition for Jumeirah as it marks our entry into Switzerland, presenting guests with a prestigious address to stay in the heart of Geneva’s most desirable destination, as well as serving as a gateway to world-renowned ski resorts. Le Richemond is a legendary property with a 140-year legacy and impeccable pedigree, and we are committed to preserving this heritage as we redesign the hotel. We are in pursuit of the finest architects and designers to curate an exceptional hotel within the Jumeirah portfolio, and we are confident that the re-launch of this property as a new ultra-luxury hotel in Geneva following the completion of the planned renovation works (currently expected in 2025), will support the city’s tourism economy, attracting both domestic and international visitors for business and leisure.”ADVERTISEMENTGiannouka continued: “As the gateway to the mountains of Europe, Geneva is strategically significant for us as we look to diversify our portfolio in major cities with both summer and winter resort destinations.”

      Jumeirah’s new property in Geneva is its fifth in Europe, joining The Carlton Tower Jumeirah, and Jumeirah Lowndes Hotel in London, UK; Capri Palace Jumeirah on the island of Capri, Italy; and Jumeirah Port Soller Hotel & Spa in Mallorca, Spain. Jumeirah Group, which originated in Dubai in the United Arab Emirates, has a portfolio of 26 hotels and resorts across Europe, the Middle East and Asia.
      Jumeirah Group is a member of Dubai Holding, a diversified global investment company with operations in over 13 countries, employing more than 20,000 people and with an extensive portfolio of over AED 130 billion worth of assets that support the diversification and sustainable growth of Dubai’s economy across key sectors.

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      Turkish Technic to Provide Base Maintenance Services to Air Serbia

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      Delta, American Express team up to deliver travel savings with TakeOff 15 More

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      Ethiopian Airlines Inaugurates a second Aviation Academy Campus in Hawassa

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      Ethiopian Airlines Group, the largest aviation group in Africa, inaugurates a new aviation training center in the city of Hawassa. The new aviation training center in Hawassa will serve as the second campus for Ethiopian Aviation Academy and will currently be providing pilot trainee programs.The facility accommodates different types of classrooms, three training simulators, three aircraft parking and workshop hangars,  trainees’ and instructors’ dorm rooms, a cafeteria and sports ground for various sport types. 
      Ethiopian Aviation Academy had been providing aviation trainings at its base campus in Addis Ababa to trainees from different parts of the world. The new training center will enable the academy to accommodate more trainees.
      Regarding the new Aviation Academy campus Ethiopian Airlines Group CEO Mr. Mesfin Tasew said “We are truly happy to see the inauguration of our Aviation Academy second training center in Hawassa. As Africa’s giant in the aviation industry, we are determined to reach more people who dream of becoming aviation professionals and enrich our continent with qualified personnel who will take Africa’s aviation to the next level. From the day it has been established more than six decades back, our aviation academy has been producing the best aviation professionals who are competitive at a global level. With our second training center open now, more trainees will have the chance to realize their dreams and that is a huge achievement for us.”
      He added, “Apart from the basic Aviation courses, the training center will be offering various customer service and leadership trainings for companies in Hawassa and South regional states, contributing for their success”.
      Ethiopian Aviation Academy (EAA) is the largest and most modern aviation academy in Africa recognized as ICAO regional Training Center of Excellence. The academy provides world class training in different areas of aviation profession. Currently the academy offers Pilot, Simulator, Cabin Crew and Catering, Aircraft Maintenance, Commercial and Ground Service and Leadership Trainings at its head quarter in Addis Ababa.ADVERTISEMENT

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      JAL Group Announces FY2023 Summer Schedule on International Network

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      New Lufthansa app improves travel experience More

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      Reaching the flight by train in Italy

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      Lufthansa Group this week signed a joint Memorandum of Understanding in Rome together with the Italian state railroad company Ferrovie dello Stato Italiane S.p.A. (FS). The intention is to negotiate a contract for a cooperation in feeder traffic within Italy in order to link the various modes of transport in a better and more customer-friendly way. The aim of the planned cooperation is in particular to bring passengers with FS rail connections to and from their respective flight connections at various Italian airports.
      The exact layout of the program is now subject of further talks. If a contract is signed, the implementation of the cooperation would be subject to approval by the relevant authorities.
      Lufthansa Group leads the way in intermodalityThe Lufthansa Group already operates similar intermodal cooperation programs in its home markets with Deutsche Bahn, ÖBB and SBB, among others. In total, the airlines of the Lufthansa Group currently offer their passengers more than 3,000 weekly rail or bus connections from more than 40 cities. As early as 2001, Lufthansa entered already into a cooperation agreement with Deutsche Bahn on train connections to its airports (LH Express Rail).

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      SWISS extends Premium Economy Class to its Airbus A340 fleet

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      Etihad Airways boosts frequency to Frankfurt More

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      Kansas City’s Largest Infrastructure Project Completed on Time and on Budget

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      Mayor Quinton Lucas, the Kansas City Aviation Department, and its development partners have announced the new terminal at Kansas City International Airport will open on February 28, 2023—delivering Kansas City’s largest ever infrastructure project on time and on budget.“For the last four years the project team has worked diligently to keep the New Terminal on schedule and on budget,” said Pat Klein, Director of Aviation. “As we approach the finish line, I thank the stakeholders who’ve contributed greatly and the residents of the entire region for their ongoing support.””From the outset, we committed to make this project transformational by building the capacity of small, minority- and women-owned businesses and training men and women to be part of the workforce of the future. We have exceeded all project goals and are extremely proud of what the team has accomplished,” said Geoffrey Stricker, Senior Managing Director with Edgemoor.All flight operations, arrivals, and departures, scheduled for February 27, and prior to 1 a.m. on February 28, will occur at the existing terminals. All flights operations, arrivals, and departures, scheduled for after 1 a.m. on Tuesday, February 28 will take place at the new terminal. Overnight, airlines will relocate 31 aircraft from their gates at Terminals B and C to the new terminal to prepare for their morning departures.First scheduled arrival to the new terminal:
      Tuesday, February 28, 2023 – Southwest #1980 from Chicago (MDW) arrives at 7:40am
      The project was a team effort led by the City of Kansas City, the Kansas City Aviation Department, Edgemoor Infrastructure and Real Estate and joint venture Clark | Weitz | Clarkson.
      The Build KCI project generated up to 5,000 construction-related jobs with more than 240 Kansas City-area firms tapped to work on the project with more than 130 minority- and women-owned business partners.

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      Stagecoach Launches UK’s First Fully-Electric City Bus Network in Inverness

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      Stagecoach Launches UK’s First Fully-Electric City Bus Network in Inverness

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      Stagecoach celebrated the launch of the UKs first fully-electric city bus network in Inverness last week, where they were joined by Minister for Transport Jenny Gilruth MSP.
      25 brand-new zero-emission Yutong E10 buses are now operating on all city centre routes. The vehicles can operate from morning to evening on a single daily charge, and feature USB charging points at each seat, interior LED lights and contactless payment facilities. With no engine noise or vibration, passengers can look forward to a relaxing experience.
      The £10.8m investment was supported by the Scottish Government’s Zero Emission Bus Challenge Fund (ScotZEB). Charging infrastructure was successfully installed at the Inverness depot ahead of the launch. Stagecoach use 100% renewable electricity across the business.
      Stagecoach will launch two further fully-electric city bus networks in Perth and Dunfermline in the coming months.
      Minister for Transport Jenny Gilruth said, “With this significant introduction of 25 new electric buses, Stagecoach is showing a welcome commitment to help meet Scotland’s world leading climate change targets.ADVERTISEMENT“I’m pleased that the Scottish Government has been able to support the ambitions of Stagecoach in Inverness, as part of our Mission Zero for Transport, by providing £5.8 million through our Scottish Zero Emission Bus Scheme.“In addition to better air quality and reduced noise pollution across the city, these modern zero-emission buses will offer an improved customer experience and help more people in Inverness to choose bus.”
      Stagecoach Highlands Managing Director, David Beaton, said, “I am incredibly proud to be able to say that we’re now operating the UKs first fully-electric city bus network here in Inverness. It is a challenging time for the industry, and we still have some way to go, but we’re absolutely committed to improving public transport for our customers across the Highlands.”
      Head of Yutong UK, Ian Downie, said, “We are honoured that Stagecoach have selected our market leading single decks for the UK’s first fully electric city bus network. Our tried, tested and proven product will bring a new standard for public transport due to its customer centric features, such as full air conditioning.”
      Between 2021 and 2022, Stagecoach helped customers across the UK avoid nearly 20,000 tonnes of carbon emissions by providing them with more sustainable travel, rather than taking the car.
      Stagecoach is on target for a zero emission UK bus fleet by 2035, and has introduced new electric buses across many parts of the country, including one of Europe’s biggest investment in e-buses in Manchester. A further 159 new electric buses will be introduced in 2023, including those in Inverness, bringing the total to 343.
      In the Highlands, Stagecoach will shortly take delivery of 40 new Euro 6 vehicles for Aviemore and Tain to further renew the fleet and reduce carbon emissions on longer distance routes, as part of an ongoing investment into improving public transport in the area. In combination with the Inverness City Network, this totals a £40m investment in new vehicles and infrastructure for Stagecoach Highlands in 2022/2023.
      Stagecoach Highlands also today confirmed that their airport service, service 11, will operate via the new Inverness Airport railway station, connecting rail passengers with the airport terminal.
      The Scottish Government has set a legally binding target to achieve net zero greenhouse gas (GHG) emissions by 2045. Transport has a critical role to play in the economy reaching net zero, as rising car use has resulted in a rise in carbon emissions from the sector.

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      Qantas Soars to Most Punctual Major Domestic Airline for 5 Months Straight

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      Kansas City’s Largest Infrastructure Project Completed on Time and on Budget More