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    Hurricane Ian Relief and Restoration Efforts for Florida’s Iconic Coastline Businesses

    More than two months after Hurricane Ian made landfall in Florida, local businesses across the state are still struggling to reopen and welcome customers once again. To support these rebuilding efforts, PepsiCo and CELSIUS® are coming together to give back to Florida communities and local economies with its “Save the Shore” program, supporting nearly 30 local Florida businesses reliant on tourism in their path to reopening.Acknowledging the loss that will come from being closed during the start of peak holiday tourism season, PepsiCo and CELSIUS® will fund employee relief and restoration efforts of three local iconic Florida businesses – Crabby Joe’s Deck & Grill in Daytona Beach, FL, and Lani Kai Island Resort and Salty Sam’s Marina in Fort Myers Beach, FL – with a donation to the Florida Restaurant and Lodging Association on behalf of each business.
    “Being headquartered in Florida, it’s our responsibility to step up for the communities we serve. At PepsiCo, we took immediate action to funnel our resources to address the damage left in Hurricane Ian’s wake,” said Heather Hoytink, PepsiCo Beverages North America, President, South Division. “By joining forces with our partner CELSIUS, we’re able to expand our support of these beloved local businesses and help the people and places that make these communities thrive.”
    “Florida’s coastline is full of iconic businesses that play an integral role for locals and visitors alike. The ‘Save the Shore’ initiative especially hits close to home with our brand being based in South Florida. With our partnership with PepsiCo for the ‘Save the Shore’ initiative, we hope to alleviate some of the stress for these business owners by helping their establishments get back on track, giving employees relief, and revitalizing the region for the new year,” said CELSIUS® Director of Human Resources & Administration Danielle Babich.
    “We are so thankful to our wonderful partners at PepsiCo and CELSIUS for their generous donation directly to these iconic FRLA Members who were among many devastated by recent events,” said Carol Dover, President and CEO of the Florida Restaurant and Lodging Association (FRLA). “These funds will help so much as our restaurants recover from Hurricanes Ian and Nicole. We are proud to be a part of this effort and will also continue to assist through the FRLA Disaster Relief Fund as we rebuild our industry.”
    Along with driving awareness to the businesses, PepsiCo’s South Division will also introduce a reopening fund to provide additional local businesses with free PepsiCo products as soon as they are able to welcome back customers. In addition, PepsiCo plans to sponsor reopening parties for Crabby Joe’s Deck & Grill, Lani Kai Island Resort and Salty Sam’s Marina as well its various businesses including Parrot Key Caribbean Grill, The Original Shrimp Dock Bar & Grill, Salty Sam’s Pirate Cruise and Sight Sea-R Dolphin and Sunset Cruises. The events will honor and celebrate local first responders who played an integral role during Hurricane Ian and in the wake of its aftermath.ADVERTISEMENTThis is the latest in the company’s ongoing support of areas impacted by Hurricane Ian, led by its regional headquarters in Orlando. Most recently, executives from PepsiCo’s South Division headquarters joined Team Rubicon’s clean-up efforts on the ground in Fort Meade, FL, clearing the area of debris for reconstruction. In October, PepsiCo Beverages North America’s South Division and the PepsiCo Foundation supported the recovery efforts of the Salvation Army, Team Rubicon, and other local organizations to help Florida communities and PepsiCo employees impacted by the storm, providing safe accommodations, supplies, meals, water and more. The PepsiCo Foundation has also offered employees opportunities to volunteer locally, encouraging them to donate their time and resources to those in need when they are able.

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    IATA calls Danish and Icelandic Air Navigation Service Providers to revoke planned increases

    The International Air Transport Association (IATA) called on both the Danish and Icelandic Air Navigation Service Providers (ANSP) to revoke the planned increases in air traffic charges set to come into effect on 1 January 2023.On average, the fees paid by airlines for crossing the airspace managed by these two ANSPs on North Atlantic routings will rise by up to 30%. The increase was announced unilaterally by the two ANSPs without any user consultation, user input or justification.
    In response, IATA has written to the Danish Transport, Construction and Housing Authority and Isavia ANS, calling for the plans to be scrapped.
    “This is a cash grab by two monopoly suppliers with no justification. It must be stopped. Why should airlines pay a higher price for a service by a monopoly supplier that has not changed and with nothing to justify the higher cost? Rather than ramping up charges, the providers should be looking to achieving efficiencies that will keep costs under control. And if efficiencies cannot be found, then it is time for these suppliers to sit in consultation with their customers to review proposals. The unilateral approach that has been taken is totally unacceptable,” said Peter Cerda, IATA’s Regional Vice President, the Americas.
    A transparent consultation process, conducted in accordance with International Civil Aviation Organization (ICAO) guidelines, is a well-established international practice. As part of this exercise, detailed information on the proposed increases, including differences in cost structure, traffic data of the past five years and the 2023 traffic forecast, needs to be made available to airlines.

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    Bristol Airport strengthens its digital presence with launch of new website

    Digital customer experience agency Great State is marking twelve years of strategic digital partnership with Bristol Airport with the launch of their new website, transforming the digital experience for their customers.Bristol Airport is the fastest passenger recovering airport in the United Kingdom since the pandemic, forecast to register more than 8M passengers in 2022. For many, their first experience of the airport is the website which forms a crucial role in delivering the goal of seamless customer journeys.
    The new website offers a new sleek modern design using best-in-breed technological solutions to improve speed, functionality and resilience. With the customer at the heart of the project, Great State carried out extensive user testing and research to guide and optimise the overall user experience for both desktop and mobile.
    Isabelle Whiteman, Head of Marketing at Bristol Airport, says:
    “We’re delighted to be launching our brand new website, bringing together a modern and fresh design with the introduction of new features and functionality to create an even more enjoyable user experience. Whether it’s to get inspiration for a trip away, find information before flying, or to simply book parking, our new website makes it even easier, quicker and with a significantly enhanced mobile experience”.
    Built on the Umbraco CMS platform, new improved features include a trip finder tool for destination inspiration, real time information on arrivals and departures, as well as a new e-commerce landing page for booking airport parking.ADVERTISEMENTMatt Powell, Creative Director at Great State, says:
    “Our strategic digital partnership with Bristol Airport has remained solid over the years, and therefore we were a clear choice to redesign and overhaul the digital customer experience of the whole website. Working closely with the Bristol Airport team we helped identify which components were most important to their customers, and originated a cleaner, clearer, more aspirational design system to bring them to life. Another benefit of this creative work is that it will bring consistency to the end-to-end digital customer journey, strengthening the digital presence of the Bristol Airport brand beyond the website”
    The new website reflects not only 12 years of digital advancement, but also the strength of a local, strategic partnership that will continue to serve the South West for years to come.
    It’s been a real collaborative project, working with Great State who have been our digital agency for over 10 years”, adds Isabelle. “They have transformed the design and user experience, creating an enjoyable experience for our customers and a robust platform from which we’ll continue to optimise and develop over the coming years.  We’re delighted with the end result”.

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    Manchester Airport partners with HyNet to secure direct supply of hydrogen fuel for its airline part

    Manchester Airport has unveiled plans to become the first UK airport with a direct supply of low carbon hydrogen fuel, announcing a partnership with HyNet – one of the UK’s leading Government-backed industrial decarbonisation projects.The airport has signed a Memorandum of Understanding (MoU) with the two founding partners of HyNet. Progressive Energy, which develops projects to decarbonise the energy sector, and Cadent, which will build and operate HyNet’s hydrogen pipeline network.
    Through the MoU, the partners are aiming to deliver hydrogen to the aviation sector at the earliest opportunity, including through the connection of Manchester Airport to a pipeline being developed by HyNet.
    The announcement has been backed by Aviation Minister Baroness Vere and Energy and Climate Change Minister Graham Stuart, as well as the Northern Powerhouse Partnership and North West Hydrogen Alliance.
    Hydrogen technology will play a key role in decarbonising the aviation sector with hydrogen-powered aircraft expected to come into operation from the mid-2030s for short-haul journeys. A research project conducted by FlyZero involving Manchester Airports Group (MAG) estimated that the demand for liquid hydrogen at an airport the size of Manchester could be 6.5 million litres a day by 2050.
    HyNet brings together the technology and infrastructure needed to move the region rapidly zero future, including producing low carbon hydrogen that can be used to power aircraft of the future. As a result of the MoU signed today, the partners will work together to assess the future demand for hydrogen for aviation and explore the feasibility to connect Manchester Airport to HyNet’s regional network.ADVERTISEMENTWith this connection, the airport aims to be the first to establish a direct pipeline of hydrogen, to supply any of its 60+ airlines with the sustainable fuel at the earliest opportunity, forming a key component of wider plans to decarbonise flying. The process also aims to drive innovation and the creation of green jobs for the region.
    Chris Woodroofe, Managing Director, Manchester Airport said:
    “This announcement demonstrates the meaningful action we are taking to ensure we can deliver a carbon-free future for the aviation industry.
    “The partnership between Manchester Airport and HyNet is a significant step forward for the future use of hydrogen across the North West, building a more sustainable future for the region.
    “By securing a direct supply of hydrogen for our airport, our 60 airlines will be able to make use of this exciting and ground-breaking technology as soon as possible.
    “The use of hydrogen will make a significant contribution to the UK aviation sector’s decarbonisation efforts and supports industry partners in reaching net zero.”
    Aviation Minister Baroness Vere said: “Hydrogen offers great potential to decarbonise flying, but we need the right infrastructure at our airports to help harness that opportunity.
    “We are funding the multi-million pound Zero Emission Flight Infrastructure project, which has already published important findings, and it’s great to see industry now pushing ahead in this area to make zero emission flight a reality”.
    Energy and Climate Change Minister Graham Stuart said: “Set to be the new superfuel of the future, hydrogen will be essential in powering UK industries, including the aviation sector, as we move toward ending our dependency on fossil fuels.
    “This new partnership is an exciting step that will help put the North West at the heart of efforts to make the UK a world-leading hydrogen economy.”
    A panel event held to mark the signing of the MoU was attended by 30 leading figures from the industry, including:
    ·    Progressive Energy Chief Executive Chris Mason Whitton
    ·    Cadent Head of Regional Development Helen Boyle
    ·    Progressive Energy Head of Industrial Hydrogen Adam Baddeley
    ·    MAG Head of ESG and Environmental Strategy Adam Freeman
    The panel discussed what would be required to realise a hydrogen future for aviation, and how decarbonisation clusters like HyNet can work with the industry to service its demand for the new technology and infrastructure.
    Following the panel event, Manchester Airport and HyNet’s political and industry partners sat down for a roundtable discussion about the partnership’s next steps and what support could be offered to accelerate hydrogen use in the North West. Those organisations in attendance included the Aerospace Technology Institute (ATI), Connected Places Catapult, the Zero Emission Flight Group Secretariat, Greater Manchester Combined Authority and Liverpool City Region.
    HyNet will begin to decarbonise the North West from the mid-2020s. By 2030, it will be capable of removing up to 10 million tonnes of carbon emissions from across North West England and North Wales each year – the equivalent of taking four million cars off the road.
    Chris Manson-Whitton, CEO Progressive Energy said: “HyNet will transform the region by the mid-2020s through delivering low carbon hydrogen produced locally at the UK’s first facilities including Vertex Hydrogen and a range of electrolytic plants.  We have a huge level of demand for HyNet hydrogen from across the North West and North Wales from a range of sectors stretching from glass and paper to food and drink to consumer goods.
    “HyNet will enable the decarbonisation of industry and transport sectors and, by developing a hydrogen economy, is set to generate a £17 billion economic impact for North West England and North Wales, providing a much-needed boost for businesses across the region.
    “We are extremely pleased to be working with Manchester Airport to make a significant impact on decarbonising aviation as we all play our part in reaching net zero and combating climate change.”
    Manchester Airport – as part of MAG – has a target to make its own operations net zero carbon by 2038, 12 years ahead of the UK national target and two years ahead of the target set for UK airports in the Government’s Jet Zero Strategy. The use of hydrogen fuel technology will play a pivotal role in aviation decarbonisation, alongside other levers including airspace modernisation and the use of Sustainable Aviation Fuel (SAF).
    This announcement on hydrogen technology comes a year after MAG announced its partnership with Fulcrum BioEnergy UK which aims to make Manchester Airport the first in the UK to have a direct supply of SAF from the mid-2020s.
    This means that the UK’s third largest airport is making progress towards the supply of both sustainable aviation fuel and hydrogen, laying the foundation for airlines to operate low and zero emission flights in the future. Manchester Airport is also working with Progressive Energy on how its own onsite infrastructure can be adapted to deliver this technology into reality.
    Manchester Airport recently became a member of the North West Hydrogen Alliance (NWHA), a regional body which brings together organisations with the aim of developing the North West in to the UK’s primary hydrogen economy.
    To support the publication of the Government’s Jet Zero Strategy in July this year, MAG issued five Jet Zero Pledges to support the decarbonisation of UK aviation. One pledge incentivises the Group’s airlines to operate emission-free transatlantic flights, offering five years of free landing fees, and sits alongside others including commitments to improving education and PhD research on decarbonisation.
    MAG’s long-term sustainability plans are detailed in its CSR Strategy “Working together for a brighter future”, published in 2020. Alongside the 2038 net zero target, the Strategy sets out other decarbonisation initiatives and incentives including a commitment to introducing emission-based landing fees for airlines and the publication of league tables in the future.
    Henri Murison, Chief Executive of the Northern Powerhouse Partnership said: “The partnership between Manchester Airport and HyNet is another fantastic example of the North of England being at the forefront of the UK’s green energy revolution, supporting jobs and growth as well as moving us steps closer towards Net Zero.
    “Hydrogen will play an important role for the future of fuels in the UK, and it is pleasing to see developments in how we can ensure Manchester Airport has a direct supply of low-carbon hydrogen fuel that will provide benefits across the wider region.”
    Tim Alderslade, Chief Executive of Airlines UK said: “UK airlines are fully committed to achieving net zero emissions by 2050. Hydrogen is an important part of the realisation of this goal, alongside SAF, carbon removals, airspace modernisation and other pathways, and offer exciting potential in the interim on shorter routes, including domestically in the UK.
    “Airport infrastructure for hydrogen will be vital to enabling future zero emission aircraft to operate, so we welcome today’s announcement by Manchester Airport and HyNet, and look forward to working with other UK airports on similar projects. Collaboration across UK aviation and aerospace is the only way we will hit net zero, and as airlines we remain committed to playing our full part in this shared endeavour.”
    Professor Joe Howe, Chair of the North West Hydrogen Alliance and Executive Director, Energy Research Institute at the University of Chester, said: “The partnership between Manchester Airport and HyNet is a great example of how hydrogen can play a leading role in delivering net zero ambitions on a monumental scale here in the North West.
    “The fact that Manchester Airport could become the first UK airport with a direct supply of low-carbon hydrogen fuel is an exciting prospect as we work towards creating a cleaner, greener, more sustainable future for the region.”

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    Saudi Arabia’s PIF announces establishment of Aseer Investment Company

    Saudi Arabia’s Public Investment Fund announced on Thursday the establishment of the Aseer Investment Company (AIC) to operate as its investment arm in the Aseer region of Saudi Arabia.The new company will promote and stimulate local and foreign direct investment to develop and transform the region into a year-round tourism destination.
    AIC will unlock a wide range of investment opportunities for domestic and international investors across number of sectors including tourism, hospitality, healthcare, sports, education, food, and many other fast-growing domestic industries.
    The company will contribute to fostering public-private partnerships, creating jobs for the local community and promoting the region’s tourism and attractive investment opportunities.
    “Aseer Investment Company aims to become a leading facilitator of broad-ranging investment opportunities in Aseer, Raid Ismail, head of Direct Investments for the Middle East and North Africa at PIF said. 
    “AIC will promote the region’s rugged mountains, stunning nature, and storied culture, preserve its ancient history and heritage, and transform it into a world-class tourist destination for visitors from across the globe in line with PIF’s strategy and Vision 2030,” he added.ADVERTISEMENTThe establishment of the company is in line with PIF’s strategy to unlock the capabilities of promising sectors in Saudi Arabia, support the country, and in line with Asir’s region position as a leading investment destination.
    Source: Arabnews.com

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    BMOTIA signs MOU with Saudi Arabia’s Ministry of Tourism

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    BMOTIA signs MOU with Saudi Arabia’s Ministry of Tourism

    The Deputy Prime Minister and Minister of Tourism, Investments & Aviation, the Hon. Chester Cooper signs a memorandum of understanding with Saudi Arabia’s Minister of Tourism, His Excellency Ahmed Al Khateeb.
    The Bahamas Ministry of Tourism, Investments & Aviation (BMOTIA) has today concluded a successful week at the World Travel and Tourism (WTTC) Global Summit in in Riyadh, Saudi Arabia where they have signed a Memorandum of Understanding on Cooperation in the field of tourism between the two destinations, The Bahamas and Saudi Arabia.The Memorandum of Understanding is a pledge that has been agreed between the two nations to emphasise the role of tourism in fostering economic development and promoting mutual understanding between the States of the Parties and enhancing cooperation in the tourism industry.
    The agreement between the two countries is about coordinating and unifying efforts to achieve sustainable tourism development whilst always being considerate of local traditions and social values.
    With The Bahamas Ministry of Tourism, Investments & Aviation (BMOTIA) in attendance at WTTC in Saudi Arabia, The Bahamas Deputy Prime Minister was keen to use the opportunity to bring the nations together and formulate a strategy to benefit the exchange of information and expertise across the tourism industry.
    Deputy Prime Minster The Honourable I. Chester Cooper, commented:
    “The World Travel and Tourism Global Summit has been a great opportunity for myself and fellow Ministers and delegates to share knowledge, experience and ideas on a global level across the tourism sector. We are delighted to be forging these international relations to the benefit of global tourism and the Memorandum of Understanding between The Bahamas and Saudi Arabia is a clear way to demonstrate that international collaboration.ADVERTISEMENT#TheBahamas, December 1, 2022 – The Bahamas Ministry of Tourism, Investments & Aviation (BMOTIA) has today concluded a successful week at the World Travel and Tourism (WTTC) Global Summit in in Riyadh, Saudi Arabia where they have signed a Memorandum of Understanding on Cooperation in the field of tourism between the two destinations, The Bahamas and Saudi Arabia.
    The Memorandum of Understanding is a pledge that has been agreed between the two nations to emphasise the role of tourism in fostering economic development and promoting mutual understanding between the States of the Parties and enhancing cooperation in the tourism industry.
    The agreement between the two countries is about coordinating and unifying efforts to achieve sustainable tourism development whilst always being considerate of local traditions and social values.
    With The Bahamas Ministry of Tourism, Investments & Aviation (BMOTIA) in attendance at WTTC in Saudi Arabia, The Bahamas Deputy Prime Minister was keen to use the opportunity to bring the nations together and formulate a strategy to benefit the exchange of information and expertise across the tourism industry.
    Deputy Prime Minster The Honourable I. Chester Cooper, commented:
    “The World Travel and Tourism Global Summit has been a great opportunity for myself and fellow Ministers and delegates to share knowledge, experience and ideas on a global level across the tourism sector. We are delighted to be forging these international relations to the benefit of global tourism and the Memorandum of Understanding between The Bahamas and Saudi Arabia is a clear way to demonstrate that international collaboration.
    “We have much experience in the tourism sector and this agreement will enable us to share our insight whilst working towards the same global goals.”
    The Memorandum of Understanding between The Bahamas and Saudi Arabia will create a unified strategy to share mutual tourism investment opportunities alongside day-to-day expertise in initiatives like sustainable tourism practices, management of tourism facilities and the sharing of insight and data.
    The BMOTIA delegation led by Deputy Prime Minster The Honourable I. Chester Cooper attended
    the 22nd World Travel & Tourism Council Global Summit in Riyadh, Saudia Arabia alongside Ministers and delegates from across the world. WTTC is the most influential Travel & Tourism event on the calendar with travel industry leaders gathering to align efforts to support the sector’s post-pandemic recovery focusing on driving the travel and tourism sector to a safer, more resilient, inclusive, and sustainable future.
    Source: magneticmediatv.com

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    TRAVELERS’ DEMAND FOR EXPERIENCES REQUIRES INDUSTRY RETHINK

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    TRAVELERS’ DEMAND FOR EXPERIENCES REQUIRES INDUSTRY RETHINK

    A shift away from the purchase of goods toward investment in authentic, local experiences has gained momentum over the last few years – and that has important implications for the travel industry.“That momentum will continue to accelerate, in turn making the impact of travel and tourism on global economies that much more significant,” says Anthony Capuano, CEO of Marriott International, during a panel discussion at the World Travel and Tourism Council’s Global Summit 2022 in Riyadh, Saudi Arabia.
    Consumers are spending a higher proportion of their discretionary income on activities and experiences than ever, according to panelist Greg O’Hara, founder and senior managing director at private equity firm Certares. When asked where he would invest $1 billion, O’Hara says in wellness and adventure.Historically, people decided to go to Greece or Saudi Arabia or Italy, and then would decide what to do. Nowadays, “people are making decisions about travel based on what they want to do, not where they want to go,” O’Hara says. Someone who wants to go kite surfing, for example, is going to choose from the top kite-surfing destinations, he adds.
    In a separate WTTC panel, Sandiaga Uno, Indonesia’s minister of tourism and creative economy, says the new trend in tourism is more personalized, localized, customized and smaller in size.
    “We need to change the mindset to quality and sustainability,” Uno says.
    If travelers previously wanted sun, sea and sand, now they’re looking for “serenity, spirituality and sustainability. They want to try planting mangroves to offset their carbon footprint. They want to visit villages.”ADVERTISEMENTSébastien Bazin, chairman and CEO of Accor, says the industry needs to understand that the customer is different, and therefore the offer should be different.
    “You just have to revisit the way we’ve been conducting business the last 50 years to a new world, which I think is a better world,” he says.
    Hotels should cater not to travelers, but to local residents, through entertainment, music and workspaces.“That’s a major shift,” Bazin says. “Make sure your hotel is busy from 7 o’clock in the morning until 11 o’clock at night.”
    While 25% of international business travelers are “gone forever,” domestic business travel has recovered, according to Bazin.
    “If you go for business [on a] less than four-hour flight or four-hour train ride, it is as strong today as it was in 2019,” he says.
    Many travelers are combining business and leisure trips. Hotels are no longer empty on Sunday nights thanks to people blending business and leisure travel, Bazin notes.
    Stephen Scherr, CEO at the Hertz Corporation, says the robust infrastructure that the industry needs, including charging networks, will require public-private cooperation.
    The looming recession can’t possibly hit the travel industry as hard as the pandemic, Scherr says, and the industry is better prepared for crises now “because you understand how to marshal the resources and what your moves will be.”
    Gloria Guevara, chief special advisor for Saudi Arabia’s ministry of tourism, says countries need the vision, the leadership and the resources to maximize their recovery.
    “I was very fortunate to have that in Mexico,” Guevara says. “We had a national agreement, and everyone was working [toward] the same goals, on the same plan, to recover from the crisis and to break new records.”
    Source: Phocuswire.com

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    Thailand aiming for 80% of pre-pandemic tourism revenue within 2023

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    Thailand aiming for 80% of pre-pandemic tourism revenue within 2023

    Mr. Yuthasak Supasorn, Governor of the Tourism Authority of Thailand (TAT), shared Thailand’s plan to achieve 10 million international visitor arrivals in 2022, while speaking at the 22nd World Travel and Tourism Council (WTTC) Global Summit in Riyadh, Saudi Arabia.As one of the speakers of the panel on “The Recovery of Travel in Asia and the Pacific”, Mr. Yuthasak underlined the strategies and approaches TAT was using to achieve these targets, while forecasting a return to 80% of the overall tourism revenue of the pre-pandemic era. He also stated Thailand’s direction towards more sustainable, more inclusive, and more environment-friendly tourism.
    He noted how the worldwide COVID-19 lockdowns and restrictions had created much pent up demand for travel, and Thailand now, that it was fully reopened to foreign tourism, was seeing visitor arrivals from markets around the world rebound.
    Mr. Yuthasak said “TAT is welcoming back the world’s travellers with its ‘Visit Thailand Year 2022-2023: Amazing New Chapters’ marketing campaign, in which visitors are invited to experience the wealth of existing and new tourism experiences on offer throughout the kingdom.”
    Thailand’s drive towards more sustainable and responsible tourism is also in line with the government’s Bio-Circular-Green or BCG Economy Model.
    This new direction for tourism in Thailand is seeing TAT laying the foundation for a tourism industry that is customer centric and values experience tourism. TAT is encouraging more collaboration among players both inside and outside of the industry, and embraces innovation to develop and promote sustainable tourism products and create a tourism business ecosystem that offers mutual benefits to all parties.ADVERTISEMENTThe 2022 WTTC Global Summit in Riyadh, Saudi Arabia, took place from 28 November to 1 December. The Recovery of Travel in Asia and the Pacific panel was held on 29 November. Joining Mr. Yuthasak on the panel were Hiroyuki Takahashi, Chairperson of the Board, JTB Corp; Liz Ortiguera, Chief Executive Officer of the Pacific Asia Travel Association, and Gaurav Bhatnagar, Co-founder of the TBO Group. The session was moderated by Nawied Jabarkhyl, Correspondent and News Anchor, CGTN.

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