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    Ahead of FITUR TourReview unveils Spain’s ten best-rated travel destinations in 2023

    Ahead of FITUR, TourReview, the technology-driven travel review platform for the tours and activities sector, has released its findings on Spain’s tourism landscape in 2023.
    Analysing over 1.9 million reviews from platforms including TripAdvisor, Google, GetYourGuide, Expedia, and Viator, the report from TourReview sheds light on the most coveted destinations in the fragmented tours & activities space where reviews are considered the most valuable asset.
    Jose Arozarena, CEO at TourReview, commented: “Real-time feedback on what travellers value is essential for providers of tours and activities to adapt their products, build their teams, adjust pricing, and more. The insights derived from this snapshot of Spain tell us much about what travellers visiting the country really want. Providers all across the country should be thinking about what these leading experiences are doing that they can learn from and borrow from.”
    Arozarena further added, “As part of our commitment to enhancing the tours and activities sector, TourReview will be actively engaging with industry leaders, sharing our insights at FITUR Madrid. We are excited to unveil not only the best-rated destinations but also discuss how our platform is poised to contribute to the evolution of the industry.”
    The following Spanish cities ranking among the top ten, according to traveller evaluations on a scale of 1 to 5 are:ADVERTISEMENTBarcelona (1,089,128 reviews) received a 4.38 rating. Barcelona takes the lead with a solid rating of 4.38, emphasising its appeal for travellers seeking quality gastronomic experiences. Iconic attractions such as La Sagrada Familia and Casa Batlló contribute to its international acclaim.Madrid (665,239 reviews): Rating: 4.03. Securing the second spot with a rating of 4.03, Madrid captivates tourists with cultural landmarks like the Parque del Retiro and the Prado Museum. Gastronomic tours also play a significant role in the city’s experiences offering to travellers.Seville (38,957 reviews): Rating: 3.97. Seville earns the third place with a rating of 3.97 and showcases a captivating mix of Flamenco shows, the Plaza España, and gastronomic tours, solidifying its position as a top travel destination.Santiago de Compostela (15,529 reviews): Rating: 4.23. Santiago de Compostela, earning a rating of 4.23, stands out for its cultural jewels, including the iconic Cathedral and picturesque landscapes, making it a preferred destination for day excursions.Malaga (9,880 reviews): Rating: 3.98. With a rating of 3.98, Malaga entices visitors with cultural attractions like the Glass and Crystal Museum and the Picasso Museum, as well as its delightful climate.Mallorca (7,283 reviews): Rating: 3.80. Mallorca secures the sixth spot with a rating of 3.80, primarily influenced by tours exploring its natural attractions, including pristine beaches and turquoise waters.Valencia (5,783 reviews): Rating: 3.85. Valencia, at seventh place with a rating of 3.85, offers a perfect day with its iconic paella, Arts and Sciences Museum, and natural parks.San Sebastian-Donostia (4,842 reviews) rating: 3.97. San Sebastian – Donostia, with a rating of 3.97, entices visitors with stunning beaches and a gastronomic scene that places it among the top travel destinations.Toledo (1,038 reviews): Rating: 4.49. Toledo, earning a rating of 4.49, enchants tourists with its walled mediaeval city and exceptional sightseeing tours.Bilbao (938 reviews): Rating: 5.00. Bilbao, rounding off the list with a perfect rating of 5.00, boasts one of the world’s most renowned museums, the Guggenheim, while its gastronomic scene solidifies its appeal among international tourists.

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    Could adult-only flights really ‘take off’?

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    Could adult-only flights really ‘take off’?

    The recent news that Dutch carrier Corendon Airlines has started offering adult-only areas on its flights garnered widespread media attention around the world.  Rightly so, as it seems that passengers have long been crying out for this service according to an article published in the Spectator that was based on a survey from PhotoAID.
    Corendon’s route from Amsterdam to Curaçao in the Caribbean will have a dedicated section at the front of the plane – where those over 16-years-old can enjoy “peace and quiet” – in a move that it says will improve the experience for both those travelling with and without children.
    While this move is likely to be popular among many passengers, what does the industry think?  Could this trend actually ‘take off’?  And what do buyers and suppliers need to do to tap into it? We spoke with several experts from the travel technology distribution space for their reactions.
    Pointing out that ‘adults only’ travel services currently exist in the hotel industry, several cruise lines offer ‘adults only’ sections or facilities on various ships, and there are tour operators that focus on adult-only trips, Henry Harteveldt from Atmosphere Research Group recommends that anyone entering into this space do their research first. “Do you have enough customers to make this endeavor worthwhile? Is this profitable? Will this favorably distinguish your brand? Will you be able to sell and service this through all the channels you sell through – including travel agencies, if you use them? If the answers are favorable, a robust and comprehensive marketing strategy – and budget – will be critical. Relying just on search engine optimization and search and social media marketing to create awareness and generate interest won’t be adequate. You’ll need an integrated marketing campaign that encompasses PR, advertising in relevant media, targeted email, promotional activity – and, yes, SEO, SEM, and social media marketing.”
    To be successful the idea will require investment from both sellers and B2B buyers of flights: “Travel providers and intermediaries need to think carefully about how they would sell and market this new service,” says Janis Dzenis from price-comparison website WayAway. “Currently, adult-only flights aren’t a typical search term for consumers – many wouldn’t know this is now a real option.  A PR or marketing campaign would be needed, alongside new technology that can help adult-only flights appear in the booking flow.  OTAs and metasearch companies should consider adding a filter for this emerging service, and consider guiding people to it on their websites, as it’s not something people will naturally know they can search for.”ADVERTISEMENTIt’s not just airlines that stand to benefit from this being a success, “travel sellers and buyers of accommodation too should think about how to maximise this new trend,” adds Gareth Matthews from global travel distribution provider Didatravel.  “This could be a great opportunity to sell the ultimate adult-only package holiday, for example.  Hotels have already mastered the adult-only concept and many have highly successful business models, plus loyal customers and strong distribution networks.  Now, the ability to package this with a matching adult-only flight could be a win-win-win for travellers, distributors and suppliers.”
    Broadly agreeing with this view, Haluk Kayhan, CEO at PrimeTravel, a fast-growing B2B travel distributor providing accommodations around the world adds: “For retail travel agents sat their facing the client in person or selling over the phone this represents a unique opportunity to add value and personalize a trip – they can judge whether or not a traveller is likely to be interested in an adult only cabin experience in a way that an online seller can’t do in the same way. So we’d recommend that airlines considering this explore the retail sales channel route above others. The prospect of adult-only flights therefore presents an exciting opportunity for both travellers seeking a serene journey and for the industry too.”

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    France to Keep Its Crown as Most Popular Destination for International Visitors, Reveals WTTC

    Latest flight booking data from the World Travel & Tourism Council (WTTC) and its knowledge partner ForwardKeys, shows France is set to keep its pole position as the world’s most popular destination for international arrivals this year.The research reveals a positive outlook for France’s inbound travel, with arrivals set to almost reach pre-pandemic highs this year.
    During her participation at the Destination France event taking place in Chantilly and hosted by President Macron, Julia Simpson, WTTC President & CEO, praised France for its steely focus in recognising the economic and cultural value Travel & Tourism brings in jobs and contribution to GDP. This is achieved through a strong private sector working well with government and the regions.
    According to latest analysis from WTTC and ForwardKeys, the leading travel data and analytics company, international arrivals in France for the first half of 2024 are at 93% of the same period in 2019, with France cementing its position as the world’s most popular destination.
    International arrivals to France are surging significantly in the first half of this year, providing a welcome boost to the sector, which, at its peak, contributed €220 billion to the national economy, and Travel & Tourism businesses up and down the country, supporting 2.7 million livelihoods.
    Julia Simpson, WTTC President & CEO, said: “France’s commitment to Travel & Tourism is not just reflected in the impressive data, but in the unwavering efforts of the government.ADVERTISEMENT“President Macron recognises the real value Travel & Tourism brings to France in terms of the economy, jobs and its standing on the world stage. His support has ensured France remains the world’s most popular destination.”
    Research also shows that airlines are ramping up their capacity to match the growing demand from around the world, with the number of seats set to surpass 2019 levels this year.
    Olivier Ponti, Vice President Insights at ForwardKeys, added: “With flight bookings on the rise and air carriers set to introduce a record number of seats, France enters 2024 in a strong position.
    “Capitalising on the successful hosting of the Rugby World Cup 2023 and on the growing exposure provided by the upcoming Olympic Games, the country is set to be one of most thought-after destinations this year for both regional and long-haul markets.”
    This rise in passenger capacity is led by Orly Airport, with an increase of 28%, reaching nearly eight million. Charles de Gaulle remains the busiest airport in France, to reach 18.5 million in the first six months of 2024, just 3% below 2019 levels.
    Paris is the world’s most powerful city destination. According to accommodation data from WTTC Knowledge Partner, CoStar, occupancy rates in the French capital reached above 2019 level in the first half of 2023 for over half of hotel classes.
    In 2024, other French cities are also going to be popular attractions for foreign visitors. Nice is among the top-performing European cities, with international arrivals expected to reach 94% of pre-pandemic levels.
    France as a destination is becoming increasingly popular amongst Spanish and Canadian travellers, with international arrivals exceeding 2019 levels by more than 64% and 54%, respectively.
    Irish and South Korean travellers are returning to France in their droves, with visitor numbers up from 2019 levels by 19% and 16%, respectively.
    Travellers to France are also spending more money, with bookings of premium cabins witnessing a surge of 21% compared to pre-pandemic levels in the first half of the year.
    Last year, WTTC’s Economic Impact Research (EIR) revealed that the French Travel & Tourism sector is expected to grow at an average of 3% annually over the next decade, twice the 1.5% annual growth rate of the country’s overall economy, to reach more than €297 billion (9.7% of the total economy).
    The forecast also revealed the Travel & Tourism sector in France, is expected to create more than 555,000 jobs in the next 10 years, averaging nearly 56,000 new jobs every year, reaching nearly 3.3 million employed within the sector by 2033.

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    Dubai named ‘No.1 global destination’ in Tripadvisor Travellers’ Choice Awards

    Dubai has secured the coveted No.1 global destination ranking in the Tripadvisor Travellers’ Choice Best of the Best Destinations Awards for an unprecedented third successive year – becoming the first city to achieve the milestone.Dubai’s latest top international ranking was announced by Tripadvisor®, the world’s largest travel guidance platform, in its Travellers’ Choice Awards for 2024: Best of the Best Destinations. The accolade carries further significance due to the winners being selected based exclusively on the reviews of millions of global travellers in the Tripadvisor community. The awards factor in the quality and quantity of Tripadvisor reviews and ratings for hotels, restaurants and experiences in each destination over a period of 12 months between 1 October 2022 through 30 September 2023.

    Issam Kazim, Chief Executive Officer of Dubai Corporation for Tourism and Commerce Marketing (Visit Dubai), said, “Travellers from around the world seeking a safe, secure and easily accessible destination, have embraced Dubai’s diverse offerings for all segments, from families and thrill seekers to business visitors and cultural explorers, recognising the unique experiences that can only be found in the city.”
    “As consumer demands and trends further evolve, and aided by the feedback we receive through Tripadvisor and other digital platforms, as well as directly from tourists within the city itself, we will continue to work to maintain the highest standards across the city’s offerings and services, and ensure visitors have an unrivalled experience in Dubai.”
    The top Tripadvisor award is the latest in a series of global accolades for Dubai. In 2023, the city was ranked the No.1 city in the world to relocate to in a report by financial services provider Remitly, and was ranked the best city in the world for remote workers by property consultancy Savills in its top 20 list of the 2023 Executive Nomad Index. Dubai was also named the world’s No.2 city destination in Euromonitor International’s Top 100 City Destinations Index 2023 and ranked one of the top 10 cities in the Global Power City Index, in a report issued by the Mori Memorial Foundation’s Institute for Urban Strategies in Japan. The UAE was also named the second safest country in the world in 2023, according to findings revealed by Numbeo, the world’s largest database of user-contributed data about cities and countries worldwide. This recognition strengthens Dubai’s attractiveness as a top global liveability hub that provides a unique lifestyle to the 200 different nationalities that call the city home, underpinned by high safety and security standards that allow travellers to visit with peace of mind.ADVERTISEMENT
    The repeated acknowledgement of Dubai as the world’s favourite destination is a testament to the city’s vibrant and diverse offerings – with an eclectic mix of luxury and affordable hotels and restaurants, as well as a range of attractions, and cultural sites which pay homage to the heritage of the emirate, keeps visitors returning time and time again. Dubai’s unique proposition has seen tourism become a vital contributor to overall economic growth.
    Dubai’s ease of entry initiatives, air connectivity, strong public-private partnership, globally recognised culinary scene, and unique quality of life, have cemented its stature as the top destination of choice. According to the latest data published by the Dubai Department of Economy and Tourism, Dubai welcomed 15.37 million international overnight visitors between January and November 2023, a 20% increase over the same period in 2022. This accomplishment directly aligns with the Dubai Economic Agenda, D33, which aims to further consolidate Dubai’s position as one of the top three global cities for business and leisure, and the best city to visit, live and work in.

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    RIYADH SEASON ANNOUNCES THE NEW BLVD RUNWAY, FEATURING WORLD-CLASS ENTERTAINMENT EXPERIENCES More

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    RIYADH SEASON ANNOUNCES THE NEW BLVD RUNWAY, FEATURING WORLD-CLASS ENTERTAINMENT EXPERIENCES

    H.E. Advisor Turki Alalshikh, Chairman of the Board of Directors of the General Entertainment Authority (GeA) has announced the start of construction of the new BLVD Runway, as one of the Riyadh Season zones, in cooperation with Saudi Arabian Airlines (Saudia). The zone offers fresh adventures on five planes.The new zone allows visitors to enjoy a variety of cuisines from renowned restaurants. Additionally, the zone features thrilling activities such as a horror themed experience on an airplane.
    The announcement came after GEA CEO Eng. Faisal Bafarat and Saudia Group Chief Marketing Officer Khaled Tash in the presence of H.E. Eng. Ibrahim bin Abdul Rahman Al-Omar, Director General of Saudia Group, signed an MOU. This agreement is a joint effort between Riyadh Season and Saudi Airlines to create the zone.
    The zone provides a unique experience with specialized aircraft that perform commercial tasks other than transporting passengers in the air. This brings delight to travelers who enjoy the travel rituals without going too far. These planes are equipped to offer an entertaining experience and serve delicious meals. More information will be available and announced later.

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    Trip.com Group awarded in 2023 Forbes China Global Brands Selection 30&30

    In a landmark achievement, Trip.com Group has been awarded one of the Leading Brands in the 2023 Forbes China Global Brands Selection 30&30 in recognition of its exceptional global growth over the past two decades. Trip.com Group joins the selection in its inaugural year, alongside other industry leaders like automaker BYD, smart home appliance maker Skyworth, and real-time engagement platform developer Agora.io.
    Forbes China’s 30&30 selection celebrates brands originating in China that have displayed robust growth trajectories and pursued cutting-edge innovation on the world stage. Building on the legacy of their predecessors, brands venturing overseas in recent years feature richer business experiences, newer technology, and stronger market influence. This year, thirty brands that have demonstrated creativity and have achieved significant industry impact, as well as thirty individuals that contributed to brand globalisation, were selected by Forbes China to the list.
    “We are honoured to be listed among brands that have broken new ground on the path to globalisation,” said Han Feng, Head of Marketing at Trip.com. “The selection acknowledges Trip.com Group’s strategy of ‘Local Focus, Global Vision’, as we leverage advanced technology and creative marketing tools to bring fulfilling and personalised experiences to our global customers.”
    Founded in 1999, Trip.com Group has accumulated extensive experience in international business growth, getting listed on NASDAQ in 2003 and HKEX in 2021. Today, it has become one of the best-known travel groups in the world, with the mission “to pursue the perfect trip for a better world”. 
    Comprising of Trip.com, Ctrip, Skyscanner, and Qunar, Trip.com Group provides services to hundreds of millions of users in 24 languages across 39 countries and regions. Its extensive network all around the world consists of more than 1.2 million international accommodation services, over 510 partner airlines, and more than 30,000 tourism ecosystem partners. The Group held its Global Partners Summit abroad for the first time in 2023, as more than 2,000 partners and media gathered in Singapore to explore collaboration opportunities internationally. ADVERTISEMENTTrip.com Group is redefining the travel landscape with cutting-edge technological innovations. In 2023, the Group released TripGenie, an advanced AI travel assistant to facilitate the planning and booking processes, which enhanced user engagement and overall service effectiveness. Meanwhile, the Group has built a joint innovation lab with Amazon Web Services to combine resources and knowledge in cloud computing and artificial intelligence to identify and develop new ways to support Trip.com customers.
    Trip.com Group’s content marketing strategy has also proved to be a game-changer in the travel industry, as tools such as Trip Moments create a vibrant, travel-related social media experience that connects travellers globally and provides partners with new ways to engage with visitors. AI-enhanced curated lists, such as “Trip.Trends”, “Trip.Best”, and “Trip.Deals”, have helped expand consumer choice and improve the booking experience.
    As global tourism continues to recover after the pandemic, Trip.com Group has been working with partners to improve the experience of inbound travel to China and help destinations around the world reconnect with keen travellers. Trip.com has collaborated with major payment provider Alipay to provide packages on the Alipay app, aimed at helping international visitors navigate China with ease. Partnerships with tourism authorities in Singapore, Fiji, and Saudi Arabia, among others, further bolster tourism in their respective countries.
    With positive developments in visa-free travel and increased international flights, 2024 is set to be an exciting year for travel. Trip.com Group remains committed to its global expansion strategy, advancing innovations in AI, content, and ESG to firmly establish itself as an acclaimed tourism brand worldwide.

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    Shamal Holding breaks ground on exclusive Baccarat Hotel and Residences Dubai

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    Shamal Holding breaks ground on exclusive Baccarat Hotel and Residences Dubai

    From left to right: Miltos Bosinis, CEO, H&H Development, Francesco Cavalli, Design Manager – Development, H&H Development, Sudhin Siva, Vice President – Commercial Operations, Shamal Holding, Abdulla Binhabtoor, Chief Portfolio Management Officer, Shamal Holding, Shahab Lutfi, Co- founder, H&H Development, Craig Rooney, Vice President Development, Shamal Holding, Clive Ford, Development Director, H&H Development (PRNewsfoto/Shamal Holding)
    In an exclusive ground-breaking ceremony, Shamal Holding, a diversified investment firm which manages a unique portfolio of investments, assets and experiences, has inaugurated the start of construction for the highly anticipated Baccarat Hotel and Residences Dubai.Set to open in 2026, the new Downtown lifestyle development will include two crystal-inspired towers cutting a new feature into Dubai’s skyline, containing Baccarat hotel suites and bespoke residences boasting the brand’s signature design. The luxury offering will be complemented by exceptional dining experiences and the highest quality amenities and services.
    An exclusive lifestyle development, Baccarat Hotel and Residences Dubai will blend Baccarat’s heritage of craftsmanship, the experience and energy of Dubai and a meticulous attention to finer detail, providing authentic elegance, refined comfort, exquisite living and iconic design. The hotel project will be managed by SH Hotels & Resorts.
    Abdulla Binhabtoor, Chief Portfolio Management Officer, Shamal Holding – the diversified investment arm that owns Baccarat Hotel and Residences, Dubai said; “For over two centuries Baccarat has defined luxury, translating its essence into contemporary lifestyle offerings including Baccarat Hotel New York, the first hospitality flagship for the brand. Inspired by this, Baccarat Hotel and Residences Dubai introduces a glimmering new masterpiece with an otherworldly lifestyle experience for those who choose to see life in a new light. We are working alongside a team of extraordinary partners led by H&H Development to deliver an industry-defining project, setting a new standard of elevated living in Dubai”.
    “We remain committed to bringing the extraordinary to the communities we invest in, as we play our role alongside our partners and stakeholders in supporting Dubai’s growth and ambitions to be the number one city to live and work in,” continued Binhabtoor.
    Award-winning architects Studio Libeskind and interior design studio 1508 London led by renowned Dubai developer H&H Development and owner Shamal Holding will deliver an industry-defining project, setting a new standard of elevated living experience at Baccarat Hotel & Residences Dubai.ADVERTISEMENT“Our expertise in the region, underpinned by a commitment to excellence and innovation in construction, uniquely positions us to bring this development to life,” stated Miltos Bosinis, Chief Executive Officer, H&H Development.
    ‘We are proud to be working alongside Shamal Holding, and with our team of world-class partners, we are poised to craft an unparalleled living experience. Situated in Downtown Dubai, the Baccarat Hotel and Residences is a testament to our commitment to crafting spaces that emphasize cutting-edge design and sophisticated luxury, tailor-made for those who express an elevated style of living right in the heart of our city,’ he continued.
    Founded by King Louis XV, Baccarat is a legendary French crystal company whose artisans have mastered their craft for over 250 years. The Baccarat name has long been synonymous with royalty, kings and queens, sultans and tsars, moguls and modern-day stars.
    To enquire about the private residences, contact the Baccarat sales office on +971 4 590 9988 or visit www.baccaratresidencesdubai.com.

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    Vialattea Ski Partners With Trenitalia For Trains To The Alps & Discounted Ski Passes

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    Vialattea Ski Partners With Trenitalia For Trains To The Alps & Discounted Ski Passes

    Vialattea, the leading Italian-French international ski region, and one of Europe’s largest ski resorts, has announced a new commercial and promotional partnership agreement with Trenitalia, the primary train operator in Italy. Trenitalia has been named as the as the ‘Official Green Carrier’ of Vialattea, entering into a new partnership strategy with the international ski area, with a collaboration aimed at carrying out joint commercial activities in order to promote the services of both organisations.
    Vialattea, located in Piedmont, on the border of Italy and France, is comprised of 8 ski resorts, including Sestriere, Sauze d’Oulx, and the French Montgenèvre, and offers 400km of skiable area spread over 250 slopes, 80% of which are above 1,900m, connected by a network of 70 lifts.
    Vialattea is extremely well connected by rail, and is served by Regional, Intercity, and Le Frecce (High Speed Rail) trains from all over Italy. The gateway to the district is Oulx, a town that offers a railway station on the major train line connecting Turin to France, located only 6km from the nearest ski slopes in Sauze d’Oulx. 

    As part of the partnership, passengers who reach the Vialattea ski area by travelling with Trenitalia on Le Frecce (High Speed Rail), Intercity, and Regional trains will be able to take advantage of significant discounts on their ski passes of up to 25%,  including Daily, 2-Day, and 6-Day passes. Full details are available on the Vialattea website here.  ADVERTISEMENTTo benefit from these reductions, visitors simply need to show their train ticket at an Italian ticket office in Vialattea, with the date of travel no more than 3 days before the date of purchase of the ski pass, together with a CartaFRECCIA or X-GO card. 
    Direct Frecciarossa (High Speed) connections to Oulx station run on Fridays, Saturdays, and Sundays until 31 March 2024 from Naples, Rome, Florence, Bologna, and Milan. On Saturdays and Sundays, until 31 March 2024, it will also be possible to reach Oulx with Intercity trains. There are also 32 connections between Turin and Oulx using Trenitalia regional trains.
    The partnership comes at a key moment for both the ski and rail industries, given the increasing consumer awareness of sustainable transport options, and the growing desire of travellers to reach ski destinations by the most sustainable means possible. Trenitalia and Vialattea offer the train as an ideal choice for those who want to enjoy the beauty of the mountains without compromising comfort, accessibility, and sustainability.
    “Vialattea’s new partnership strategy represents an innovative and quality-oriented approach to building strategic partnerships with high-level companies,” commented Andrea Rondina, Business Development & Marketing Director of Vialattea. 
    “The new partnership with Trenitalia is a tangible example of how Vialattea is seeking to surround itself with partners that share similar values and goals, aiming to elevate the experience offered and to position itself distinctively in the partnership landscape. This collaboration with Trenitalia marks a significant step in further accessibility and convenience of the skiing experience in the beautiful Olympic mountains of Vialattea, also focusing on the importance of sustainable transport.”

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