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    Biometric Technology Takes Over: Seamless Travel from Check-In to Boarding at Frankfurt Airport

    Beginning this year, passengers traveling through Frankfurt Airport (Fraport) can breeze through the various steps in the journey – from check-in to boarding – simply by scanning their faces at biometric touchpoints across the airport. This solution will be rolled out and available to all interested airlines at the airportThe implementation will see additional biometric touchpoints installed by spring 2023. From enrollment at a kiosk or counter, to pre-security automated gates and self-boarding gates, passengers can use biometric technology to seamlessly pass through each stage of the journey by simply scanning their face.
    The project breaks new ground in the development of digital travel by providing a true common-use biometric platform at all Fraport terminals, open to all airlines operating at the airport. It combines day of travel enrollment, Star Alliance Biometrics, and additional biometric hubs under the umbrella of the SITA Smart Path platform.
    For Lufthansa passengers specifically, thanks to the integration of SITA Smart Path with Star Alliance Biometrics, the technology makes use of the biometric identities of Lufthansa passengers enrolled on Star Alliance’s platform, enabling seamless identification of passengers without additional process steps across multiple participating airports and airlines.
    This implementation plays a key part in paving the way for the rollout of biometrics across Star Alliance’s global network, as it endeavors to have more of its 26 member carriers using biometric technology progressively. Key learnings from the Fraport project will be considered for further implementations across the network.
    The NEC I:Delight digital identity management platform, which is fully integrated with SITA Smart Path, ranked No.1 several times as the world’s most accurate face recognition technology in vendor tests conducted by the US National Institute of Standards and Technology (NIST). It allows passengers who have opted to use the service to be identified quickly and accurately, even on the move. Passengers who do not wish to use the solution can check in using a traditional check-in counter.ADVERTISEMENTDr. Pierre Dominique Prümm, Member of the Executive Board and Executive Director Aviation & Infrastructure, Fraport AG, said: “Emerging from the pandemic, passengers are embracing technology to boost efficiency and place them in control of their travel. We are extremely excited to be able to transform the experience for all our passengers across all terminals and carriers with one simple, intuitive solution. We also value that SITA and NEC’s innovative technology allows our infrastructure to be truly future-proof, with the capacity to grow with us as industry demands and travel patterns shift.”
    Sergio Colella, SITA President for Europe, said: “We are delighted to be working with key industry players to bring the benefits of biometric technology to passengers everywhere. With this implementation, Fraport is leading the industry in responding to shifting passenger demands for greater autonomy and convenience, while helping to maximize operational efficiencies.”
    Jason Van Sice, Vice President for NEC Advanced Recognition Systems said: “We have a wealth of experience combining our technical know-how with SITA’s understanding of the air transport industry. We are proud to be upgrading Lufthansa and Fraport customers’ experience with next-generation biometric technology, and we applaud Star Alliance’s initiative to bring these benefits to its broader network.”

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    IATA and Somalia Government Deepen Cooperation to Boost Aviation’s Economic and Social Benefits

    The International Air Transport Association (IATA) and the Government of the Federal Republic of Somalia agreed to deepen and formalize cooperation with the aim of strengthening the economic and social benefits of aviation in SomaliaUnder an agreement signed by Kamil Alawadhi, IATA’s Regional Vice President, Africa and the Middle East, and H.E. Fardowsa Osman Egal, the Minister of Transport and Civil Aviation, Federal Republic of Somalia, a new framework was established that will also see an expansion of IATA’s activities in the country.
    “Aviation is a significant contributor to the UN’s Sustainable Development Goals (SDGs), so the potential for a strengthened air transport sector to contribute to Somalia’s development is enormous. This agreement aims to realize that potential for social and economic development by focusing on global standards and best practices. H.E. Minister Fardowsa Osman Egal has a strong vision for a successful aviation sector to contribute to a more prosperous Somalia. And we are determined to support that by turning the words of our agreement into real actions,” said Alawadhi.
    The agreement provides the framework to support IATA’s mission for aviation in Africa: the creation of a safe, efficient, sustainable, and economical air transport sector that generates growth, creates jobs, and facilitates international trade and tourism as well as playing an essential role in supporting the UN SDGs through generating connectivity between nations.
    “Aviation is essential to the success of Somalia’s development plans.  The Government of Somalia is committed to developing its air transport sector to help promote long-term social and economic growth in the country. And we will ensure that global best practices are at the core of development. This agreement will pave the way for closer cooperation on the priorities for aviation in the country,” said Egal.

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    PATA Destination Experience Forum and Mart 2023 to Showcase Best Practices in Sustainable Tourism

    The Pacific Asia Travel Association (PATA) is set to organise the PATA Destination Experience Forum and Mart 2023 (PDFM 2023) in Kuching, Sarawak, Malaysia from June 21-23.The event, generously supported by Sarawak Tourism Board, is composed of four components: destination experiences, a conference, a B2B adventure travel trade show with 1-1 meetings, and various networking opportunities. It provides an opportunity for tourism professionals to gain first-hand practical experience and knowledge in marketing and managing attractions, tourism products, and services that are relatively unknown by both trade and consumers to a global audience in a responsible and sustainable manner.
    “At PATA, we continue to focus on bringing greater depth and value to our events, understanding that, more than ever, delegates are more focused on four aspects when attending events: trading, networking, learning, and socialising,” said PATA Chair Peter Semone. “As the travel and tourism industry in the Asia Pacific region is seeing positive signs of recovery, the inaugural PATA Destination Experience Forum and Mart 2023 looks to highlight the best practices in destination marketing and destination management in support of a responsible and sustainable recovery for the region. We all look forward to welcoming you to Sarawak, Malaysia.”
    Focusing on Ecotourism, Gastronomy Tourism, Adventure Travel, Wellness (particularly Sensory Nature Activities), Destination Management and Digital Marketing, the three-day programme begins with a one-day destination experience through a choice of technical tours, followed by a conference and travel mart spread across two full days, as well as various networking opportunities throughout the programme.
    With gastronomy tourism being one of the themes of the PATA Destination Experience Forum and Mart 2023, Sarawak Tourism Board CEO Sharzede Datu Haji Salleh Askor said the theme suits Sarawak perfectly, as its capital city Kuching was recognised as the “City of Gastronomy” by the United Nations Educational, Scientific and Cultural Organization (UNESCO)’s Creative Cities Network (UCCN) in 2021.
    “Sarawak’s diversity in ethnicities and culture has created a wealth of authentic dishes and food that are staples of the indigenous households, passed down through generations, making Sarawak not only a destination rich with nature and culture, but also a place to enjoy and relish in variety of local foods,” said Sharzede Datu Haji Salleh Askor.ADVERTISEMENTThe year 2022 has been a thriving one for Sarawak tourism as the industry has seen a substantial surge in tourism arrivals since the region opened its international borders in April 2022, with the rise of “revenge travellers” ticking off Sarawak from their wish-list and the increasing demand for ecotourism-based destinations, such as national parks and nature reserves, post-pandemic.
    Kuching is the capital city of Sarawak, Malaysia, located along the southwest tip of the island of Borneo, the third largest island in the world. A vibrant city well known for its immersive culture, adventure, nature, food, and festival elements; it makes you feel at home away from home. Visitors can enjoy pristine rainforests, meet gentle orangutans, spot the world’s largest flower, the Rafflesia, check out the second largest museum in Southeast Asia, the Borneo Cultures Museum, and find the rare proboscis monkey endemic to Borneo at the oldest national park in Sarawak, Bako National Park.
    Registration is now open for buyers, sellers, and conference delegates. Interested delegates can register now and enjoy a Super Early Bird Rate and receive a 15% discount off registration fees until February 15. Afterwards, delegates can enjoy an Early Bird Rate and receive a 10% discount until March 15.
    Following the event, delegates can extend their stay and visit the Rainforest World Music Festival, which takes place from June 23-25. Event delegates will receive complimentary access to the first night of the festival on June 23 as well as a discount on tickets to access the full event during the weekend of June 24-25.
    For more information about the event, please visit www.PATA.org/pata-destination-experience-forum-and-mart-2023 or email [email protected]

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    Lynn McClelland appointed CEO of dnata Catering and Retail Division in UK

    dnata, a leading global air and travel services provider, announced the appointment of Lynn McClelland as Chief Executive Officer of the company’s Catering and Retail division in the United Kingdom.In her role, Lynn will head dnata’s catering and retail operations at 18 airports across the UK. Under Lynn’s leadership, dnata will continue to deliver world-class culinary services and innovative products that enhance passenger experience and contribute to customers’ business objectives. dnata currently provides quality catering and retail services to 38 airlines with a team of over 3,000 dedicated professionals in the UK.
    With significant experience in previous executive roles, including Head of British Airways Global Catering and Director of Worldwide Operations for IAG Cargo, Lynn has delivered large scale change in a wide range of positions within both the transport and food industries. Lynn will begin her role with immediate effect.
    Robin Padgett, Chief Executive Officer of dnata Catering and Retail, said: “We are delighted to announce the appointment of Lynn with dnata Catering UK. Lynn brings a wealth of international experience and has a demonstrable track record in building high performing businesses and teams, driving operational excellence, understanding our customer’s needs, as well as financial and change management.
    “With her broad expertise and passion for culinary excellence,  Lynn is well-positioned to lead our dedicated team and help dnata’s customers deliver on changing traveller expectations and needs.”
    dnata’s flight catering operation uplifted 50.5 million meals in the period April to September 2022, a sharp increase of 204% compared to 16.6 million meals in the equivalent period in 2021.As one of the world’s largest air and travel services providers dnata offers ground handling, cargo, travel and catering & retail services at over 130 airports in more than 30 countries across six continents.ADVERTISEMENT

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    Qatar Airways Re-Launches Lavish Premium Lounge at Paris CDG

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    Qatar Airways Re-Launches Lavish Premium Lounge at Paris CDG

    Qatar Airways re-opened its luxurious Premium Lounge at Paris-Charles de Gaulle Airport (CDG), complementing the airline’s triple daily flights, available for Premium passengers and eligible oneworld alliance partners.The Premium Lounge features all of the facilities and qualities of the airline’s premium product, including both The Brasserie and The Global Deli, prayer rooms, business centre, shower facilities, Wi-Fi and zoned seating for more than 200 guests. Far-reaching views of Paris and the Eiffel Tower, contribute to a warm and relaxing atmosphere.
    Commenting on the airline’s latest Premium Lounge re-opening, Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, stated: “This milestone illustrates our focus on continuous product enhancements. The re-opening of the Qatar Airways Premium Lounge at Paris-Charles de Gaulle Airport, marks our fifth global lounge within our growing network. This further demonstrates our commitment to providing unparalleled services to our customers, especially in France.”
    At more than 1,000 square metres, the Qatar Airways Premium Lounge at Paris-Charles de Gaulle offers Qatar Airways First and Business Class passengers a sophisticated, modern and spacious environment in which to relax and commence their five star journey experience.
    Catering to exceptional premium culinary standard, the lounge is equipped with a full kitchen for freshly-prepared à la carte orders, in addition to an existing buffet spread, offering an international menu from across the globe.Qatar Airways Paris Premium Lounge launched its operations in 2017 to serve the growing capacity of passengers travelling with the airline from Charles de Gaulle Airport. Today, Qatar Airways operates 18 weekly flights to Paris, offering passengers with the ultimate connectivity to Skytrax’ World’s Best Airport, Hamad International Airport

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    G20 Tourism Working Group Meets Under Indian Presidency

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    G20 Tourism Working Group Meets Under Indian Presidency

    The first meeting of the G20 Tourism Working Group to be held under the Indian Presidency placed the focus on the sector’s role in in advancing the 2030 Agenda.
    UNWTO is working as the knowledge partner to the Presidency to deliver the Goa Roadmap for Tourism as a Vehicle for Achieving the SDGs. This week’s meeting, held in the Rann of Kutch (7-9 February), featured as well a side event dedicated to rural tourism for community development and poverty alleviation. Here, UNWTO shared its recently launched Tourism for Rural Development Programme, including the Best Tourism Villages Initiative.
    The side event was an opportunity to highlight opportunities for rural tourism, including new consumer behaviors and growing interest in new destinations. The meeting also explored the main challenges facing the sector, particularly with regards to digital and non-digital infrastructure, the empowerment of local communities and skills development. The findings presented were the result of an analysis of more than 200 candidacies by villages from around the world to the Best Tourism Villages Initiative as well as UNWTO Member States priorities and policies.
    Representatives from Indonesia, Spain, Italy and Japan joined UNWTO, the UN Environmental Program, the International Labor Organization and the South Asia Women’s Network (SWAN) in discussing how can tourism policy can support tourism’s contribution to rural development. Participants stressed that the sustainability of tourism in rural areas is dependent on a comprehensive planning strategy is adopted and implemented based on a multi-action and multi-stakeholder participatory approach. Furthermore, it was noted that rural tourism requires the support of regional and local governments, the private sector, industry associations, civil society, communities and tourists.
    In 2021, recognizing the immense potential of rural tourism in the country, the Ministry of Tourism of India formulated a National Strategy and Roadmap for Development of Rural Tourism. Reflecting this, the event included also rural tourism cases from India, including examples from Astro-tourism, homestays and women empowerment as well as the Indian village selected by UNWTO to join the Best Tourism Villages Upgrade Programme – the Khonoma Village in Nagaland.ADVERTISEMENT

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    Fraport AG and TAV Airports Holding Donate €1 Million to Aid Earthquake Victims in Turkey

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    Fraport AG and TAV Airports Holding Donate €1 Million to Aid Earthquake Victims in Turkey

    Fraport AG has joined forces with TAV Airports Holding to donate €1 million to the victims of the earthquake in Turkey. The two companies work closely together in the Turkish market in the operating consortium of Antalya Airport.The joint venture partners are each donating €500,000. Talks with the Turkish authorities to determine where the money is needed most urgently are currently ongoing.
    “Our thoughts are with the victims and their families,” said Dr. Stefan Schulte, Chairman of the Executive Board of Fraport AG. “Rapid assistance is required now, which we are arranging together with our partner TAV Airports Holding. Together, we are contributing to alleviating the suffering of the people in the affected regions.”
    In addition, Fraport AG is encouraging its staff for donations to help the victims of the earthquake. Employees can donate money via the charitable aid organization “Luftfahrt ohne Grenzen / Wings of Help.” Fraport will then double this amount.
    “Many of our employees have Turkish roots or family in the country. The fate of the people in the aftermath of this natural disaster is affecting us all deeply,” said chairman of the works council Hakan Bölükmese. “It is important to us to send a signal from the workforce to the affected regions. That is why the works council is also appealing to employees to donate.”Fraport AG has been active at Antalya for over two decades. Since it entered into this commitment in 1999, Fraport has succeeded in consolidating and increasing the enormous importance of the airport for international tourism in the Mediterranean region. In 2022, Fraport AG and its partner TAV Airports Holding were awarded a contract to extend their concession for a further 25 years.

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    Saadiyat Island Abu Dhabi announced the Middle East’s #BestBeach destination

    Liam Findlay, CEO of Miral Destinations
    Overlooking the glittering turquoise waters of the Arabian Gulf and a short drive from Abu Dhabi’s downtown, guests can expect to be mesmerized by the tranquil and idyllic beaches nestled on Saadiyat Island. For the 11th consecutive year, Saadiyat Island Abu Dhabi has been crowned as the “Middle East’s Leading Beach Destination” by the World Travel Awards, reaffirming its spot as the Middle East’s #BestBeach destination.The Middle East’s leading and award-winning beach destination, Saadiyat Island Abu Dhabi offers guests unique and inspiring experiences, guaranteed to take them on a transformative journey. Guests can expect captivating natural surroundings, pristine white sandy beaches, thriving wildlife and marine life, luxurious resorts, and a vibrant culture and entertainment scene.
    Liam Findlay, CEO of Miral Destinations said, “It is no secret that Saadiyat Island Abu Dhabi has a well-deserved reputation for having one of the best beaches in the Middle East, further cemented by the World Travel Award for “Middle East’s Leading Beach Destination” for 11 years in a row. With expansive white sandy beaches, we welcome guests and their families to relax, unwind and experience all that Saadiyat Island Abu Dhabi has to offer. This truly is a place to revitalise your senses and nourish your soul.”

    Choose from the many beaches and begin your journey by accessing Saadiyat Beach Club which is located along the serene shores of the Arabian Gulf. This lifestyle spot offers guests the ultimate luxury experience with tranquil settings, fine dining restaurants, and an outdoor swimming pool. As the sun sets, unwind in a private cabana or lounge on the beach where playful bottlenose dolphins make frequent appearances.
    Nestled in the heart of Saadiyat Island, Kai Beach will transport guests to a dreamlike setting to rest, reconnect, and rejuvenate where guests can escape from the hustle and bustle of the city. Guests are also invited to visit Soul Beach, located in the heart of Mamsha Al Saadiyat, and marvel at this picturesque beach features parasol-flanked sunbeds offering guests front-row views of the glittering waters of the Arabian Gulf.ADVERTISEMENT
    Saadiyat Island Abu Dhabi offers a plethora of five-star resorts on the island to complement the ultimate beach experience with lush greens, and tranquil turquoise beaches. Choose from Jumeriah at Saadiyat Island Resort, Park Hyatt Abu Dhabi Hotel and Villas, Rixos Premium Saadiyat Island, Saadiyat Rotana Resort & Villas, The St. Regis Saadiyat Island Resort and Nurai Island.

    Furthermore, Saadiyat Island Abu Dhabi is a protected haven for wildlife and marine life where guests can witness these animals in their natural habitats. Arabian gazelles are often spotted roaming around Saadiyat Beach Golf Club and by the coast, visitors can see the endangered hawksbill turtle that seasonally nest on Saadiyat Island’s pristine beach.

    At the Culture District, guests can immerse themselves at Manarat Al Saadiyat, a space designed for creative artistic expression and offers a range of cultural activities interactive exhibitions art classes and community events and performances all year around. The iconic Louvre Abu Dhabi features magnificent architecture, and an expansive collection of artworks open to the public.

    Additionally, the award-winning Saadiyat Island Abu Dhabi is a rejuvenating wellness destination, with premium yoga and wellness offerings. The spas across Saadiyat Island Abu Dhabi are an innovative, all-encompassing collective of health, fitness, and beauty. Guests are invited to witness a unique blend of sophistication and quality services with authentic, honest and genuine care.

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