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    London City Airport Sees Record Growth with 3 Million Passengers in 2022

    Following two years impacted by the COVID pandemic, 2022 heralded a return to growth with 3 million passengers choosing to fly to and from the central London hub.Amsterdam, with up to 13 daily rotations per day with KLM and British Airways, was the busiest route, with 392,000 passengers flying between the two European capitals.
    Domestically, Edinburgh remained the busiest LCY route, reaching over 302,000 passengers for the year.
    2022 also saw new summer sun routes like San Sebastian, Barcelona and Thessaloniki added to the departure board as well as increased summer rotations to the Balearics and Greek Islands.
    The airport, which avoided the queues and disruption seen at many other airports over the summer, saw its growth in leisure travel reflected in the top 5 busiest days being split across June and July, peaking on June 6th with 14,418 passengers.
    LCY also continued to be the airport of choice for corporate travellers, with the latest CAA passenger statistics showing that the majority of passengers in September, October and November were flying on business.ADVERTISEMENTThe airport also scooped two Best UK airport honours last year, as well as being recognised by Which? as providing the quickest airport security experience.And in 2023, LCY will look to further improve its market leading passenger proposition with every security lane being upgraded with the latest, state of the art, CT scanners by April. This will mean passengers no longer need to take their laptops or liquids out of their hand luggage.
    In addition, ahead of what promises to be a busy summer, reaching close to 2019 levels, the airport will look to complete a £12 million transformation of its departure area, bringing new restaurants, an expanded Duty Free, more seats and new toilets, for passengers.
    Looking ahead, the airport’s CEO, Robert Sinclair said:
    “2022 proved how resilient we are as a business and just how much our passengers value the speed, convenience and consistently high levels of customer service which we offer at London City.
    “In 2023, as people plan holidays or business trips, I believe the airport experience will be play an even bigger factor, and the good news for returning and first-time passengers is that we will be making flying through LCY even easier in the year ahead, with significant investments in security and in our departures area underway.
    “LCY is an incredibly important strategic asset for London and in the year ahead we will be working closely with airlines to increase volumes, develop new, exciting routes and welcome more of the latest new generation aircraft, which operate to the highest of environmental standards.”
    LCY’s first new route of 2023 will be Antwerp with Luxair which will commence from Monday, operating three times a week, upping to four from April.

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    Thailand’s Tourism Authority Aims to Build on Success of ‘Visit Thailand Year 2022’ Campaign

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    Thailand’s Tourism Authority Aims to Build on Success of ‘Visit Thailand Year 2022’ Campaign

    The Tourism Authority of Thailand (TAT) is strengthening the ongoing “Visit Thailand Year: Amazing New Chapters” campaign towards a meaningful travel direction.Underlining the kingdom’s soft power foundations and experience-based tourism, key strategies include elevating supply and sustainable standards, and raising awareness among stakeholders about the importance of being hospitable hosts to all visitors.
    In its first year, the ‘Visit Thailand Year 2022’ campaign was at the forefront of the kingdom’s efforts to drive the Thai economy forward. Thailand welcomed 11.8 million international tourists and recorded 189 million domestic trips – a milestone achievement that reflected the successful restoration of the country’s tourism industry from the concerted efforts of all stakeholders.
    With this tourism revival continuing to pick up momentum amid volatile global challenges, Thailand is aiming for 2.38 trillion Baht in overall tourism revenue in 2023 – representing a return to 80% of the pre-pandemic level seen in 2019.
    Mr. Yuthasak Supasorn, TAT Governor, said “The 2023 target is a result of a carefully planned strategy to continue the milestone achievement of 2022. The “Visit Thailand Year 2023: Amazing New Chapters” campaign represents a commitment from TAT and all stakeholders in the public and private sectors, as well as the Thai people to maintain tourists’ confidence in Thailand as a preferred tourist destination.”
    Through the “Visit Thailand Year 2023: Amazing New Chapters” campaign, TAT is placing emphasis on the promotion and development of high value and sustainable tourism in Thailand. This includes elevating the tourism supply (Shape Supply) with an aim to offer experience-based tourism, and leveraging the kingdom’s 5F soft-power foundations – Food, Film, Festival, Fight and Fashion – to offer meaningful travel experiences in Thailand.ADVERTISEMENT“Amazing Thailand” branding
    TAT will continue to communicate and strengthen the long-standing ‘Amazing Thailand’ branding in its global campaign. This will be accentuated by the “Amazing New Chapters” concept to promote Thai soft-power cultural values and inspire travellers from around the world to visit Thailand once again, and further reaffirm the kingdom’s well-established status as one of the world’s most popular holiday spots.
    Meanwhile, it is introducing the new “Create Your Right Moment” concept in its domestic campaign to inspire domestic travellers to travel more within the country.
    “Amazing 5F and More”
    TAT is introducing the new “Amazing 5F and More” concept, aimed at delivering meaningful travel experiences in various aspects such as wellness, luxury, and Thainess. At the same time, it is placing focus on enhancing the quality of tourism products and services in order to drive the Thai tourism industry towards sustainable growth. Among key activities include the Good Host New Chapter Season 2 project, the Amazing Thailand Safety and Health Administration (SHA) certification, and the 14th Thailand Tourism Awards.
    A series of events to highlight the kingdom’s 5F soft-power foundations – Food, Film, Festival, Fight and Fashion – will take place throughout the year.
    Food – at least two events are planned: Amazing Thai Tastes during March-June and Bangkok International Food Festival in June.Festival – events include Chinese New Year in January, Songkran Thai New Year in April, and Loi Krathong in November.Film – the Amazing Film Festival Experience in August, while a Y series Meet & Greet event is being planned.Fight – Amazing Muay Thai Festival in February.Fashion – Valentine Fashion TV Beach Award Festival in February.Policy and Planning
    To drive tourism towards sustainability, TAT is adopting the BCG Model to highlight Gastronomy Tourism. By collecting and analysing data under ‘From Policy Lab to Real Product’ strategy, TAT has come up with the Best Practice Model to showcase organic cuisine and to transform to inclusive business and smart organic farmer, which leads to generating income for the local community.
    You may also be interested in:  Four Seasons Hotel Amman voted #1 Top City Hotel in Jordan by Travel + Leisure readersTechnology and Innovation
    Seeing ‘Digital as a Game Changer’, TAT leverages technology and innovation to add value and transform Thai tourism to Smart Tourism. It is tapping into Digital Asset holders via the TAT NFTs projects, promoting Thai tourism products and services with virtual arts and Metaverse. It introduces the ‘3I’ concept: Intelligence – using Big Data and building Digital Literacy for TAT employees, Innovation – developing new innovation and Travel Tech, and Investment – investing in digital transformation, such as Start-up, Venture Capital, Cloud funding, etc.
    TAT is committed to developing its human resources to be ready to support and collaborate with the Thai tourism industry, while strengthening and improving its work processes through innovation and technology.
    International Market
    TAT is adopting the ‘Great Resumption Episode II’ strategy for short-haul markets.This include:
    1)  China is back – Placing focus on tapping emerging segments and enhancing cooperation with the airlines to increase air access flights to cater to the increasing demands and promoting new modes of travelling, such as an overland border.
    2) 7 Digits Target – Focusing on rapidly growing markets, such as China, Malaysia, India, and South Korea, as well as cooperating with partner agents and airlines.
    3) Colour Your Life by Amazing Thailand – Seamlessly integrating the Amazing Thailand brand in the tourist’s slice of life through on-site and virtual marketing promotional events.
    4) Responsible Tourism – Supporting CSR and responsible tourism projects, such as Reborn the Nature to advocate tourism sustainability.
    5) 2 Tier, Second to None – Encouraging visitors to visit the emerging destinations, while sourcing new tourist segments from secondary cities in South Korea, China, India, Vietnam, and Malaysia.For long-haul markets, TAT is adopting the ‘A-B-C-D Fast Forward’ strategy.
    A – Airline Focus to continue the collaboration with the leading airlines; such as, Qatar Airways, Etihad, and Oman Air to expand new routes and increase the frequency of direct flights.
    B – Big Cities and Beyond to penetrate new markets in major and secondary cities; such as Bucharest in Romania, and Sofia in Bulgaria.
    C – Collaboration is Key to work with new partners including airlines; such as, Delta Airlines, Air Canada, FlyDubai, and Aeroflot, and online travel agency; such as, Almosafer and SAGA Holidays.
    D – Destination for All to promote Thailand as an “All-year round Destination” to meet the demand for visitors with regardless of seasons and with all segments including family, medical and wellness in the Middle East or the LGBTQ+ in Europe and America.
    Domestic Market
    TAT is placing focus on ‘Value over Volume’ under the new ‘Travel Thailand in Limited Edition’ concept highlighting the 5F Soft Powers to cater to the various needs of domestic travellers.
    Various events are being planned for 2023 to inspire domestic travel, including Travel 365 days in Amazing Thailand, Vijit Thailand 2023, and Amazing Thailand Festival Experience 2023.
    TAT is also continuing its efforts to encourage domestic travellers to visit emerging destinations during weekdays to expand the expenditure and balance the capacity of the destinations.
    2023 Targets
    TAT expects to welcome 25 million international tourists and inspire 250 million domestic trips in 2023. The target for overall tourism revenue is 2.38 trillion Baht comprising 670-880 billion Baht from domestic tourism and 1.5 trillion Baht from international tourism.

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    Zurich Airport Sees More Than Double the Passengers in 2022 More

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    Zurich Airport Sees More Than Double the Passengers in 2022

    In 2022, 22.6 million passengers passed through Zurich Airport. Compared to last year, this corresponds to more than a doubling; in 2021, 10.2 million passengers were counted. Compared to 2019, passenger numbers are at 72%.After a first quarter that was still marked by the pandemic, passenger traffic at Zurich Airport recovered significantly over the course of the year. In the first half of the year, passenger numbers rose within as short period of time from 15,000 in some cases to up to 90,000 travelers on peak days. Although the total number of passengers is thus still below the figures for 2019, it exceeds the forecasts made at the beginning of the year.
    The number of air traffic movements was 216,584 in 2022, an increase of 63% compared to 2021 and 79% compared to 2019. A total of 422,153 tons of cargo were handled at Zurich Airport in 2022. Compared to the previous year, this represents an increase of 7% and compared to 2019, a decrease of 7%.
    Key traffic figures December 2022
    In December 2022, 1,904,409 passengers passed through Zurich Airport, corresponding to an increase of 80% compared to last year. Passenger levels are 82% of those reached in December 2019.  The number of local passengers was 1,289,918. Transfer passengers amounted to 32%, equal to 609,554 passengers.
    Year on year, air traffic movements increased by 26% to 17,581 take offs or landings. A monthly comparison shows that air traffic movements are at 87% of the 2019 level. The average passenger per movement figure increased to 126 (+34% vs. previous year). The average seat load factor was at 77% (+20 percentage points vs. previous year).A total of 34’087 tons of freight were transported at Zurich Airport during the month of December. This led to a decrease of 9% in freight volume compared to last year. Compared to December 2019, freight volume decreased by 11%.ADVERTISEMENT

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    Four Seasons Hotel Amman marks its 20th anniversary

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    Cruise Demand Soars: 91% of Previous Cruisers Plan to Set Sail Again

    Cruise Lines International Association (CLIA) has released results from a new consumer sentiment survey, showing the demand for cruise holidays continues to increase.The survey was carried out with 4,500 domestic and international travellers. It reveals that for UK passengers:
    91% of respondents who have cruised previously said they intend to take a holiday at sea again, a 14% increase from 2019Of those who have never cruised, 72% are open to cruising, a 1% increase from 2019Of these two groups, 58% say they will book a cruise in the next two years61% of respondents who have cruised previously said they later returned to a destination they had first visited via cruise ship. The Mediterranean and Caribbean are the most re-visited destinations.
    Andy Harmer, CLIA UK & Ireland managing director, said: “With the crucial Wave booking period now well under way, 2023 is shaping up to be a very positive year for the cruise industry, so we’re thrilled to see this level of interest and demand from holidaymakers. The incredible array of cruise ships, destinations and onboard experiences means there really is something for everyone who is considering a sea getaway.”
    The sentiment data is based on an independent, international survey of 4,500 holidaymakers in nine countries: the UK, France, Germany, Italy, Spain, the USA, Canada, Australia and Brazil.

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    Abu Dhabi Airports appoints seasoned aviation executive as new Chief Commercial Officer

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    Abu Dhabi Airports appoints seasoned aviation executive as new Chief Commercial Officer

    Abu Dhabi Airports announced the appointment of Maureen Bannerman as the company’s new Chief Commercial Officer (CCO) effective from January 2, 2023.A highly accomplished leader and seasoned professional with over 20 years’ experience primarily within the aviation industry, Bannerman has joined Abu Dhabi Airports following a successful tenure as Chief Executive Officer and Managing Director of APM Terminal at the Khalifa Bin Salman Port in Bahrain. In addition to her invaluable aviation experience, she also brings extensive expertise in the logistics and transport fields, having held positions at renowned organisations such as Serco and Network Rail in the UK.
    H.E. Eng. Jamal Salem Al Dhaheri, Managing Director & CEO of Abu Dhabi Airports, said: “We are delighted to welcome Maureen to Abu Dhabi Airports as part of our Executive Team. We are confident her exemplary track record will help realise our growth strategies and commercial plans as an enabler and a catalyst for tourism, trade, logistics and business in the emirate and the UAE.”
    In her new position, Maureen has assumed roles and responsibilities including developing and implementing commercial plans that align with Abu Dhabi Airports’ business strategy and financial objectives, as well as identifying and pursuing viable new commercial opportunities.As CCO, she will also play a pivotal role in the company’s long-term strategic growth plans in line with Abu Dhabi Economic Vision 2030. Her efforts here will be centered around innovating to deliver product and service excellence, within safe, secure and sustainable airport operations as per industry best practices and promoting tourism and trade via world-class connectivity.
    Bannerman holds a Master’s Degree in Business Administration and Higher National Diploma in Business and Finance.

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    Iberia and Turespaña Unveil Groundbreaking Tourism Campaign

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    Iberia and Turespaña Unveil Groundbreaking Tourism Campaign

    A few days before the start of FITUR, the airline and the Spanish Tourism Institute present a campaign to promote Spain among the nearly seven million travellers who fly with Iberia between America and Europe each year.In an event led by the actors Gorka Otxoa and María Castro, which will be attended by the Minister of Industry, Commerce and Tourism, Reyes Maroto (TBC), this afternoon, at the Madrid Matadero cultural centre, Iberia and Turespaña will unveil a very special tourism marketing campaign to bring the best of Spain to the world.
    At FITUR´s door, Iberia and Turespaña will present a project on which they have been working during 2022 to promote Spain among the nearly seven million customers who fly with Iberia each year between Europe and America.
    One of the key parts of this project is the new on-board safety video that will be shown on the 36 aircraft in Iberia’s long-haul fleet, which operate the American´s airline routes: 26 destinations in 17 countries, including the United States, Argentina, Colombia, and Mexico, where Turespaña is focusing on attracting high-income visitors to our country.50% of Iberia´s long-haul travellers are connecting passengers via Madrid coming from any of the more than 50 destinations in Europe offered by the airline, thereby maximising the impact on potential international visitors to Spain.
    “This collaboration with Iberia allows us to directly reach its millions of customers who arrive on its long-haul flights and show them that in Spain they can enjoy not only our beaches and good weather, but also rich cultural and gastronomic experiences, and exceptional leisure choices. The video reflects the diversity and richness of our nation, its natural landscapes, its vibrant cities, the north and the south, its islands, the coast, and mainland Spain, still undiscovered by many travellers. Places, all of them, where you can enjoy memorable experiences”, says Miguel Sanz, General Director at Turespaña.
    In addition to the on-board safety video, which will be shown at the start of Iberia´s flights as part of the security protocol, Iberia and Turespaña launched a tourism promotion campaign in the media -showing outdoor locations in the abovementioned cities- and on social networks.ADVERTISEMENTSingular Enclaves
    The on-board safety video that Iberia will offer in collaboration with Turespaña showcases Spanish talent in all disciplines and explores privileged enclaves of our geography.
    The video takes off with the actress Itziar Ituño walking through the streets of Madrid to arrive at the Teatro Real, where Iberia’s cabin crew welcomes her.
    The music and images show us a panoramic view of Toledo, where the singer Rozalén receives instructions on the use of electronic devices on board.
    The singer keeps her mobile phone in a backpack that becomes the hand luggage of the judoka Niko Shera, accompanied by Iberia’s cabin crew, as he wanders through the Plaza del Obradoiro, in Santiago de Compostela.
    The images take us to a cliff in Finisterre where the judoka follows the instructions on placing his hand luggage, leaving the plane’s aisles and evacuation routes free.
    We then jump to Lanzarote; on a volcanic beach, the gymnast Ray Zapata simulates the position of the backrest for take-off and landing, how to raise the window blind, and how to fold up the footrest and table.
    Ray’s last pirouette takes us to Barcelona, to the workshop of the designer Teresa Helbig, where we learn how to fasten the seat belt, while the dressmaker fits the Iberia crew with the uniform that she designed, and that the airline debuted last year.
    The cabin crews walk, as if they were moving down the aisle of the plane and arrive at the Alhambra in Granada. The columns of the Court of the Lions simulate the exit doors, four on each side of the plane. This time it is the painter Pedro Paricio who listens to the instructions.
    From a magical door in the Alhambra, the cabin crews jump onto a rescue boat wearing life jackets and, by their side, the sailor Silvia Más, listens, surprised, to their instructions as she sails along the coast of Mallorca.
    The video jumps back to Dabiz Muñoz’s kitchen to explain the use of the safety mask in case of an emergency on board.The movements of the Madrid chef lead us to another visual artist, Susso33, who also puts on a mask to paint, on the City of Arts and Sciences in Valencia, a large no smoking on board sign.
    And back to the Teatro Real in Madrid: Itziar Ituño is already preparing to take off while checking the safety instructions. The curtain closes with the message “happy flying”.
    Support for Spanish talent
    All the participants in the safety video are part of the Talent on Board project that Iberia launched in 2019, with the aim of supporting Spanish and Spanish-speaking talent, and as one of the pillars of its brand mission: to connect people and cultures, generate prosperity, all with a Spanish accent.
    As part of its on-board talent project, Iberia has already supported more than 100 sports, culture and R+D+i initiatives. “After more than three years marked by the pandemic, we want to give new impetus to our Talent on Board project, because it is undoubtedly one more way of addressing Iberia’s mission while being consistent and inclusive and valuing the best of our culture and language, which we share with Latin America”, says Gemma Juncá, Director of Marketing and Brand at Iberia.
    The latest talent to join the project is Julieta Venegas who will close the event with a musical performance.

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    Air Canada Prepares for Winter Holidays

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    Budapest Airport Receives EU Grant for 83 Charging Stations and 102 Charging Points

    E-mobility is a key pillar of Budapest Airport’s sustainability strategy, which is why the airport operator has for years placed special emphasis on expanding its electric vehicle fleet and building an e-charger network, both inside and outside the airport fence.
    In 2022, Budapest Airport applied for the European Union’s CEF 2 Transport – Alternative Fuels Infrastructure Facility funding program with its Net Zero Airport project, and a grant contract for the installation of 83 charging stations and 102 charging points was recently signed. The chargers will be installed inside the airport fence, and will be available for use by partner companies operating at the airport, in addition to vehicles belonging to the airport operator’s fleet.
    Budapest Airport is fully committed to reducing emissions from its operations, and in 2021 set the primary goal of achieving net zero emissions 15 years earlier than previously committed, by 2035 at the latest, along its so-called zero carbon roadmap. The development of e-mobility at the airport is one of the ways in which this will be achieved.
    At the end of 2021, the Hungarian government included the airport operator on the list of projects to be implemented from the European Network Financial Instrument, to significantly improve the electric charging infrastructure, with a total budget of 1.3 billion HUF (nearly 3.2 million EUR) to install new e-charging points for ground service equipment, airport service vehicles and the vehicles of airport partners. The development, which will be implemented in three phases by 31 August 2025, will involve the installation of 102 new e-charging points at the airport, half of which will be financed by Budapest Airport from its own budget and half from EU funds. The EU support contributes to the construction of the 83 charging stations with nearly 650 million HUF (1 594 250 EUR, to be precise), which accounts for the 50% of the budget. The other 50% will be financed by Budapest Airport from own sources.
    The infrastructure constructed as part of the project will support several points in the aircraft handling process: catering vehicles, water trucks and lavatory service vehicles, baggage dollies and other air cargo vehicles, ramp passenger buses, passenger boarding stairs and tow vehicles.ADVERTISEMENTBudapest Airport has been continuously developing its electric vehicle charging infrastructure for years, and has also been encouraging its partner companies to develop e-mobility. A total of 134 ground handling vehicles and 24 fleet and management vehicles have been replaced recently, from conventional to electric or hybrid models, saving 412 000 liters of fuel and 1080 tons of carbon dioxide emission per year. Budapest Airport has installed 66 electric vehicle charging points so far, 35 of which are located on the airside and 31 on the landside of the airport. Budapest Airport has assisted in the installation of a further 35 electric charging points at the airport for its partners involved in ground passenger transportation. Főtaxi, Budapest Airport’s contracted taxi partner, also prioritizes the promotion of e-mobility, and has already replaced 30% of its fleet with electric or hybrid vehicles. There are already six ultra-fast electric charging points in the airport buffer car park of Főtaxi, which is expected to increase by 26 charging points by the end of 2025.
    The most effective way for Budapest Airport to reduce the environmental impact of the airport is to work with its airport partners, which is why it launched the Greenairport program in 2015. The aim of the more than 40 partners involved in the initiative is for the airport and the organizations operating there to work together and help each other reduce their own carbon footprint and the overall environmental impact of their operations. The program has led to continuous improvements in energy efficiency, the switch to electric vehicles and equipment, increased waste recycling rates, responsible water consumption, the potential for green energy use and a growing number of joint digitalization projects. In 2022, the company produced its first Sustainability Report for the year 2021, recounting, among other things, its consumption and emissions results.

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    Air India to Strengthen UK-India Community Ties with New Flights

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    QANTAS TAKES FREQUENT FLYERS ON TOUR WITH PREMIUM HOLIDAY PACKAGES

    Qantas is launching private and small-group tour packages for travellers looking for premium, ready-made holidays around the world. A new addition to the Qantas Holidays product range, Qantas Tours will allow travellers to book travel experiences designed to showcase the best of each destination with planning and logistics managed by expert tour operatorsQantas Tour packages include Qantas or partner flights, premium accommodation and detailed itineraries led by a local guide. The range includes a luxury island getaway in the Maldives and Sri Lanka, a southern Italy sojourn, a Balkan river cruise, Egyptian getaway, a tour of the highlights of Japan and more.
    Qantas Frequent Flyers can choose to earn three Qantas Points for every dollar spent on their Qantas Tour booking or use their Qantas Points to book and receive 45 per cent more value, following an investment in the Qantas Holidays program last year.
    Qantas Loyalty CEO Olivia Wirth said the launch of package tours was designed for members who were looking for a ready-made premium travel experience.
    “Qantas Tours will offer our members unforgettable experiences in destinations they may not have visited before without having to plan or manage the logistics of travel,” said Ms Wirth.
    “Our research has shown that two-thirds of our members are interested in tour packages, and the launch of our premium itinerary holidays will help meet and grow this demand.ADVERTISEMENT“With this latest expansion of the Qantas Holidays portfolio, we’re giving frequent flyers more opportunity to make great holidays possible with their Qantas Points and growing the ways they can boost their points balance.”
    The selection of tours will be curated by Qantas with the packages organised and operated by Australian travel business TripADeal, based out of Byron Bay, of which Qantas purchased the majority share in May 2022.
    Qantas Tours is launching with 10 packages and will progressively expand its tour offering over coming months.
    Qantas Holidays has significantly grown since it launched in October 2019, and now offers a full suite of holiday products with the launch of Qantas Tours and recent expansion into luxury holiday packages.
    Qantas Luxury Holidays gives members access to limited-time hotel deals that are exclusive to Qantas. The offers include premium accommodation with special extras ranging from massages to champagne on arrival and room upgrades. Qantas Luxury Holidays can be booked as a hotel stay or combined with a Qantas flight to receive special airfare pricing.
    Through Qantas Hotels, Qantas Frequent Flyers can earn and use Qantas Points at more than 460,000 destinations globally.
    In 2022, Qantas Frequent Flyers used more than 16 billion points towards hotels and holidays bookings around the world.

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    Airbus reports 2022 commercial aircraft orders and deliveries

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