Subterms
Czech technology startup Flae Robotics has announced a new partnership with four-star Weetwood Hall Estate in Leeds, marking a significant step in its expansion into the UK hospitality market. The hotel will implement BE-A, Flae’s AI-powered hotel receptionist that automates guest communication across email, WhatsApp, webchat, and voice channels. More
AI-driven conversations are becoming a primary interface for inspiration, booking, and service in the hospitality space. As traveler journeys increasingly start in these environments, hotels must remain visible, in control, and able to convert demand – all without adding operational complexity.
Amadeus is uniquely positioned to orchestrate the AI-enabled travel ecosystem and is accelerating this transformation to AI-driven commerce and intelligence, in a neutral and embedded way. By helping hoteliers capture demand in emerging AI channels, Amadeus is empowering teams with an integrated, outcome-driven portfolio. More
Conduit, the AI coordination layer for hospitality operations, unveiled the next evolution of its platform, expanding its core automated guest messaging capabilities into an operational AI platform with a suite of pre-configured agents for guest support, sales, cleaning and owner communication. More
Airlines around the world will now have access to the most advanced and proven AI-enabled disruption management platform in airline operations. Disruption is aviation’s most expensive unsolved problem, costing airlines tens of billions of dollars every year. To address this, SITA has acquired Big Blue Analytics, the team behind OCC Assistant Manager (OCCam), and will scale the platform to airlines worldwide as the foundation of a broader Intelligent Operations Control Center vision. More
